Jan 4, 2021
What a Virtual Assistant from TeleworkPH can do for you? A lot, so that you can have a more work-life balance.
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What a Virtual Assistant from TeleworkPH can do for you? A lot, so that you can have a more work-life balance.
Building Brand Loyalty Through Customer SupportBrand loyalty is imperative. And you need your customers to spread the word about your product or service. Aft...
Customers want to be heard. And more so they want to be understood. Podcast Episode: Building Brand Loyalty Through Customer Support
Brand loyalty is imperative. And you need your customers to spread the word about your product or service. After all, that type of free advertising is worth more than any ad you could buy or social media marketing campaign. When one person tells another about a brand they add one element that you cannot do. Even with case studies. And that’s the personal experience. The real truth.
Tip one of this 5 part series: Active Listening
Statistically, 60% of all problems within businesses are a result of poor communication.
So that being said, it would serve everyone to really brush up on their active listening skills. Especially customer support agents. Customers want to be heard. And more so they want to be understood.
n this series, I'll explain some of the things I have done to make sure customers take away a positive experience to promote brand loyalty. Thanks for listening. To find out more about TeleworkPH and how we can help your business scale up quicker hop on over to https://www.teleworkph.com/
Or connect with me on LinkedIn. Just search BizDev Jeff Thompson and please follow #bizdevjeff
A conversation with Michael Ray, Founder of Smile Project Louisville36 minutesDoing this podcast has been one of the joys in my life for the past year. In th...
Do you make someone smile today? Here is my manager's podcast "BizDev Jeff", he interviewed Michael Ray founder of Smile Project Louisville. How a simple smile and simple word "I love you" means. Check in the comment below for the link.
Podcast Episode: Ep.24 How To Supercharge Your Leadership A conversation with Ben Dueck, The Leadership Guy This episode features a powerful conversation about leadership with Ben Dueck, President and Founder of Cantera Leadership. Ben is "The Leadership Guy" having earned a Masters degree in leadership and becoming a Certified Clifton Strengths Executive Coach. Another amazing thing about Ben is that he has developed his own Signature Clifton Strengths themes, which are: Strategic Belief Self-Assurance Ideation, Futuristic. Key Takeaways: How to transform your leadership through 4 specific points How to be a leader in these difficult times How leaders can produce consistent and effective results Learn how the Clifton Strengths approach to leadership It was an extremely interesting conversation about leadership development and opened my eyes to many of the ways leaders and even teams can strengthen their skills and be more effective.
Strong leadership is needed now more than ever. No one should miss this episode.