"As part of a DEI push by the airline, the airline has adopted gender neutral language to avoid offending LGBTQI+ passengers.
According to Delta’s inclusive language guide:
“Use gender-neutral language and pronouns. Do not use language that suggests a gender binary (male-female).”
Delta’s Chief Diversity, Equity, Inclusion & Social Impact Officer Keyra Lynn Johnson has said publicly Delta is striving to “boldly pursue equity” and wants to remove the use of “ladies and gentlemen” to be more inclusive."
Source: NY Post














