Turn A Sad Face Into A Happy Face (A work in progress): This lady came in a few weeks ago absolutely distressed with her hair. She had gone to another salon and take a swipe at how she looked before 🤭➡️. She took her hair down I was more shocked and to be honest angry after she told me the owner at the salon did this to her shoulder length hair. Not one to bash but come on, I’m a salon owner and its always a sad day when as an owner you cannot take pride in what you do knowing that your clients are your walking advertisement. Well the colour looked dull and the cut well, looked very blocky, chunky and in general the clients whole look just looked dull, damaged with a unsuited cut. So seeing how distressed she was myself and @hollieneal teamed up hollie on a deep conditioning treatment and a slight change in colour, and as for myself I worked the best I could to rectify the cut and advised she grow her previously badly cut layers out so we can aim toward something a lot more suited this is it so far. Not quite where we want to be but a step in the right direction. People I cannot stress this enough never be intimidated if you are unhappy with your service, and always ask your stylist if you are unsure at any point of what they may be doing. It may just prevent you from going through such a trauma. Stay tuned for her 8 week update!! . . . #correctedhair #correctedhaircut #salonawareness #consumersafety #wellacolor #deepcondition (at LMI & Co Hair Design Sittingbourne) https://www.instagram.com/p/Bxo7f3YpB4e/?igshid=1m6ru1jzhfsih