Our time in Estonia concluded with a meeting at the e-Estonia Briefing Centre. Estonia is the most-advanced digital society in the world. What does this mean?
Nearly all government services of Estonian life are available through the internet and the associated records digitized and interconnected- from birth records, medical history, to vehicle registration and paying taxes. Every citizen (and non-residents) is provided an electronic access card with a unique e-identity and have access to an online portal in which their personal, business, and contractual information is housed.
The purpose of the briefing center, which operates as a non-governmental organization (NGO), is to educate other societies and governments about what is needed to accelerate digitizing, from policy making to overcoming challenges.
Imagine logging into a portal and filing your taxes in minutes, applying for a hunting license at the press of a button, and having your complete medical history at your fingertips - all in one convenient, and highly secure online portal. This is the way Estonians have operated for decades since regaining their independence in the 1990s. And, in part to cement themselves as the Silicon Valley of the EU, they are pushing other nations to follow their lead. After all, as more countries implement the e-Estonia model, the potential for seamless, digital commerce and relations between nations could, theoretically, be seamless.
So, why haven’t more nations gone the way of a digital society? Specifically, why does the U.S. continue to operate in the paper world if the benefits of digitizing are so great?
Many of us quipped that the sheer size and population of the U.S. is an obstacle to adopting such a system. We were interested to learn, however, that digitizing knows no size or capacity limitation. In fact, digitizing can streamline huge bureaucracies that create the timetables we have grown accustomed to (DMV and social security lines, filing taxes, applying for regulatory permits, etc.) We accept that any interaction with the government takes a lot of time and will probably be delayed. These issues are avoided in a digitized society.
Questions dealing with security of private information are a non-issue. Security breaches simply don’t happen. The decentralized data encryption on the e-Estonia platform is, they claim, more secure than a paper document or scanned PDF file.
So, if a digital society is possible and the concerns are all addressed, why have we Americans not followed this Baltic state into the digital world?
We discussed two potential reasons:
1. Politics, particularly our highly polarized political system
2. Separatism between states
Our class conversations after our visit mushroomed into smaller discussions on the topic and considering how U.S. culture, American civil war era, and isolationism would hinder our development and exposure to other cultures and international travel is so vital.
We all agreed that our experience thus far in Ag Leadership and on our international trip has prompted us to question ourselves and our world.
Do we ask “what if it doesn’t work?” when we should be asking “what if it does work?”
The Estonians believe it is ingrained in their culture to take risks and ask “what if it works.”
Perhaps our own forefathers were more inclined to think this way than our current society.
After a very engaging morning and lunch discussion in Estonia, we made our way to Latvia after lunch. The Class requested a brief stop on the drive to see the Baltic Sea, and continued to Riga. We checked into our hotels and then promptly started a driving/walking tour of the beautiful city of Riga. From learning about the Art Nouveau architecture in Riga’s city center and the influence of architect Mikhail Eisenstein on many of the city’s beautiful buildings to exploring within the medieval city walls, the tour was a brief but informative introduction to Riga and Latvia. Our evening concluded with a dinner at a Medieval restaurant. Tomorrow we continue exploring Latvia and continue to Lithuania!