After 3.5 months my tousute bromides have arrived _(:3｣∠)_ I’m happy they’re finally here but I want to share this experience because i think people should know the pros and cons when choosing a proxy to buy stage stuff.
This was my 2nd order with AoS. The 1st time was fine but this time was kinda an ordeal. I wasn’t upset by how long it took (i’m used to things taking awhile to get to hawaii) it was the lack of communication and honesty _(:3｣∠)_
Dec 24 - emailed my order
Dec 26 - received order confirmation
Dec 27 - gave them my paypal email for invoice
Jan 12 - (17 days later) still did not receive invoice. I emailed to check.
Jan 13 - they resent invoice. I paid $18.40 for 2 bromide sets
(note: Jan 17 was last tousute show)
Feb 9 - (28 days later) still hasn’t arrived. I emailed to check on status, didn’t receive a reply
Feb 26 - (1.5 months later) received a mass email (to me and 9 other ppl) that our package is stuck in customs and should arrive in 2 weeks.
March 22 - (2 months 26 days later) still hasn’t arrived. emailed to check on status again. no reply.
March 23 - I post on twitter about waiting over 2 months. AoS replies immediately & asks me to dm them. Said they switched servers so emails were lost. Their “agent” is in japan picking up the package that was sent back from customs and will ship when they get back on March 29
March 28 - they email me to say 1 out of 3 hasebe bromides is missing (but how does this happen?? All 3 bromides supposed to come in 1 package. red flag!) BUT they have all of micchan’s bromides + his exclusive set and will send it to me, no extra charge. I ask what happened and they said they’re not sure, they went thru a different “agent” this time (but I was under the impression that they go to the stage themselves and buy the goods, no??)
April 8 - (total 3 months 15 days later) received the package (it wasn’t even a package, no envelope or protective backing, just taped up kraft paper orz it could have easily bent or smashed)
So I open it and ???? The packages have sticky marks where a label was ripped off. 2 still have barcode on back. Individually packaged, not 3 to a set like usual. Meaning,,, they were from RESALE SHOPS, not directly from the stage _(:3｣∠)_ _(:3｣∠)_ _(:3｣∠)_
I order bromides specifically because I want to give the actors support, even if it’s just a little; since I cannot go to the play myself. The thing with bromides tho is that your money only goes to supporting the actors if you buy it from the venue. If they are from a resale shop, profits go to the resale shop
So…. regardless of if the package got stuck in customs or not, it seems somehow the order was messed up by the “agent” so the goods didn’t get bought at the venue and they had to go hunt around resale shops and that’s why one was missing; it took this long; and they were so vague about the reasoning..
Idk how to feel 🙃 Like i said, i don’t mind the wait but I would prefer the truth. if unforeseen issues happen, that’s fine! i’m a very understanding and patient person, but just tell me?? i know things are busy for everyone but being left hanging nearly a month between replies is not professional imo and it should have been disclosed that they were being bought resale. I just///// hope they will improve their services for future customers
Other than that… I’m glad my boys are finally home and they look freaking amazing and I’ll be posting scans soon _(:3｣∠)_
janainaart
baratheonpilled
ellievsbear
2087
pixelskylines
vaporwave
stormborns
areudirty
