The place I work at is an international company that looks super great on paper and shows the best face to customers and the outside world. In fact, they suck ass. Like a lot. They want to have robots do thier work and such for them but instead have humans that they work like slaves. No, really. I am not exaggerating. If you are unable to complete a shift, you get points/time taken and when you're in the negative you're fired. Sounds reasonable but when you have medical problems or family emergencies you're still penalized and not excused (you have to use time you have to cover any missed shift time). I have medical issues that can be accommodated but the process is such with this company that it makes you just throw your hands up and quit, so I havent tried (the process is convoluted and arduous on purpose to make workers not want to do this). I have stories from friends who also work here that will make youre blood boil.
1: My coworker has a daughter that is now 7-8years old. When she was 4, she had gotten very sick and needed to go to the hospital and stay for a while to get better. My coworker, upon getting that call at work went to management and requested to leave early as this was at the time an emergency. He didn't have time left (idk why) but wanted to be with his 4 year old child to make sure she was OK. When management noticed he had no time available all they said was "you can go but you may be fired for leaving early with not enough time" (paraphrased). He couldn't leave his job there as getting fired meant no money to buy food, pay the hospital, pay bills, etc. So he was then forced to continue working while his child was sick. (She's ok now though.)
2: Another coworker had gotten a frantic call from her daughter that the family dog (that was in my coworkers life before her daughter was even born) had been hit by a car, dragged by the car, and is now fighting for its life to see its owner before it died, needed her home to say goodbye. My coworker, crying/sobbing that her best friend for many years was going to suffer in wait, went to a manager and explained the situation. Upon seeing that my coworker had no time left to leave early, the manager then made her follow him around to talk to other managers to "see what they can do". The dog died in the street, without her human (my coworker) because the managers decided to dawdle and make her walk with them knowing full well what they were doing. At some point my coworker called her daughter to find out that the dog died while she being dragged around the warehouse with a manager who was "looking for a way to help" when in reality all that was accomplished was a waste of time and a life lost.
3: In order to enter the warehouse, you have to go through security and the turnstiles and then get your temp checked by a thermal camera. The second you open the doors to get to the turnstiles, there are 6-7feet tall industrial style fans to cool your skin temp before being checked. So if you have a fever and enter the building, your temp is reduced by these fans enough so that you can continue to work and make the company profit. They said that its to cool the building down but there are literally hundreds of fans everywhere to do that. So why do these ones need to be placed specifically by the doors?
4: We are encouraged to tattle on coworkers when we see a "violation". Such things include sitting anywhere besides the breakdown or lunchroom. We stand for 10.5 hours. The entire fucking shift. And get in trouble for being in pain caused by this. Also, if we need a bathroom break, we have 6 minutes to do that. This includes getting to a bathroom (2mins), doing your business, and then getting back to where you were. Many people have been written up, including myself (lactose intolerant=bad night) for being "off task " for more than 30mins that shift simply by going to the bathroom a few times. Drink less? The warehouse is typically between 75-90 degreesF (winter versus summer) and quite a few people EVERY WEEK pass out due to heat stress or dehydration, so less water isn't an option.
I dont have those types of problems at the moment where a life will be lost or is in trouble and i hope it never happens. I had heard these stories from my coworkers and I suspect that managers get reprimanded for trying to be lax about the more ridiculous rules. I myself am going through the problem of not being able to apply for medical leave. I'm in the negatives with time as I type this because every single person I've been emailing to fix my system issues in the portal to open a case, has blown me off. I dont know why this company treats the workers so shitty, except they are worldwide and literally every single person uses thier services. I won't say the name since id like to not be fired but I will give the hint that its an online store with the same name as a big tropical jungle. I've talked to managers there that i can tell hate the policies that work against the workers (alot of the policies do) and the good managers are frustrated too.
The system designed by the company is basically like this: low-level worker is promoted slightly and given 50%-100% more work than before with promise of a better pay and such and all they have to do is enforce the policies and step on people to do exactly that. They themselves are still being trampled by the higher ups while being promised that they will get bigger boots to stomp on low-level workers the better they work.
I despise this company so much that I tell every single person the horrors the company will do and will cover up in order to deter them from using thier services. I understand that prices found through this company are better than almost every other company so its just cost effective with people. I dont condemn people for using that company at all actually. Just those who, despite knowing the hardships and harsh treatments of the workers, laugh and still use it saying, " if its so bad why not leave?"
I'll tell you why. Because the company pays ok enough and offers ok enough benefits that we the workers feel trapped. If we leave, who will hire people that have very few skills since they spent years in a warehouse? If we leave, how will we find a better or equal paying job ($15-16/hr starting)? I have hunted and searched for such a job because of my frustration and found absolutely nothing. This company traps workers in a way that makes it so impossible to leave that many fall victim to depression or other mental/physical illness.
Speaking of, I have heard in the half year of working there of at least 3 people almost killing themselves- thats right SUICIDE- due to the stress. In response, the company sends out information and messages and notifications about Suicide Awareness and Prevention. AS IF THEY DONT KNOW THAT THEYRE THE CAUSE. I personally have thought, " if I kill myself, the company can leave me alone. I wont have to work here anymore and suffer almost every night through inconceivable pain without hope of going home". See, I have chronic migraines that put me out of commission for 20 out of 30days a month. Not only have I worked while sobbing and not being able to see or breathe (one of many symptoms I have) I've been forced to continue working until my illness has progressed until I can no longer function. I can't move or see or breathe or hear or anything at that point. I can only focus on one thing and its typically forcing myself to CONTINUE WORKING because the company doesn't care enough to let me leave early. I end up having panic attacks in the bathroom and vomiting due to the pain. This company, as far as I've heard through people I've talked to everywhere, hasn't officially killed people. Unofficially, i had talked to someone that had almost overdosed in order to be free of the company.
Now, I dont include names simply because I'm not a rat or snitch or whistle blower or etc. and because I dont want them to get in trouble for speaking out. I am posting this here because hopefully, its anonymous enough that I dont get in trouble either. I just hope that before anyone chooses to use this company (that has the same name as a jungle), they remember this post. I hope that this is spread everywhere so that everyone knows the horrors the workers have to deal with. I hope so much that someone reads this and chooses to spend that extra dollar on a different website to not add to this billionaires' pockets. Please, repost. Spread this around and add stories of your own because you're not alone. I promise.
