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We believe learning makes dreams possible. Flame Centre provides the best and professional speakers in Asia. Our workshops include Career Development, Collaboration, Retention & Engagement.
Here are some practical tips and strategies to retain talented workers. Based on Beverly Kaye's book, Love 'Em or Lose 'Em, Flame Centre conducts employee engagement and retention workshops for managers so talents stay in the organization.
Here are some practical tips and strategies to retain talented workers. Based on Beverly Kaye's book, Love 'Em or Lose 'Em, Flame Centre conducts employee engagement and retention workshops for managers so talents stay in the organization.
We are in the business of building capacity in people and organizations, and creating results through partnerships to bring forth the best possibilities.
We are in the business of building capacity in people and organizations, and creating results through partnerships to bring forth the best possibilities.
Up is not the Only Way: Career Paths to Patterns
Planning a career has always required some fundamental skills coupled with the willingness to devote time and energy to defining a personal view of success. All of that remains the same for today’s careerists. However, navigating a career in today’s workplaces also required a different way of thinking.
The turbulent workplace of the past decade has transformed traditional career paths from orderly routes with predetermined destinations into flexible collections of experiences designed to acquire skills that build resilience and offer continuous growth.
Savvy careerist knows to prepare for twists and turns and to expect the unexpected. The nonsavvy risk becoming frustrated when the unexpected occurs and too often fail to see the opportunities that can emerge from change.
A History of Career Paths
Career paths emerged in response to employees’ need for assistance in navigating through increasingly complex workplaces. New functions appeared, existing units merged and strategic focus shifted. Employees were finding it more difficult to identify viable routes to success.
Moreover, organizations invested time, energy and funds in formalizing logical paths based on a combination of organizational history and anticipated business direction. Paths were often prescriptive and came with an implied promise.
Employees translated that to mean successful completion of a series of steps, positions and coursework would result in arriving at the last stop on the path – a job. After all, that’s what a path does: It leads you to a predetermined destination.
“Are paths still useful? Yes – but a career path alone may not get individuals where they want and need to go.”
Paths were intended to be guidelines for career management, but they came with some unintended side effects. Paths led some employees to adopt a “check the box” approach to career planning. The upward progression that defined most paths endorsed vertical, promotional moves as the career option of choice. The careerist who aspired to a nontraditional career experience could feel uninspired and disengaged with the development process.
Career paths have not disappeared. In fact, they’re everywhere. A simple search of “career paths” will produce hundreds of links offering everything from a series of highly specialized roles to a sequence of gradually expanding leadership jobs.
So are paths still useful? Yes, but a career path alone may not get individuals where they want and need to go.
Today’s workplace is more complicated. Employees sit time zones away from managers. Matrixed reporting relationships increase the size and variety of career audiences.
Project-based assignments offer unique and stand-alone experiences. Rotational programs and temporary assignments are plentiful and offer a wide range of growth opportunities. Organizational redesigns demand flexible career planning and pliable options.
Careers are still a series of experiences, roles, assignments, and jobs. However, it is impossible to anticipate all the twists and turns that a modern career will take. A career that extends into 2025 and beyond will most likely be a combination of segments extracted from traditional paths, planned and unplanned stops, meaningful side trips and perhaps a few leaps of faith.
The savvy careerist examines the ever-changing landscape and builds a pattern. A career pattern, not completely unplanned but certainly flexible, prepares the careerist to not just weather the occasional roadblock or detour but also to thrive on the changing landscapes and unexpected challenges.
Paths are fixed. Patterns are fluid. Paths were based on what was done before by others. Patterns are for employees to design. Patterns leave something to the imagination. Just as two career journeys will not be identical, neither will two patterns be a replica of one another.
To understand the career pattern approach, envision a kaleidoscope. When you look through the lens of a kaleidoscope, you see a pattern of shapes and colors. If you twist the outer cylinder even slightly, the pattern changes. A new combination of shapes and colors appears. Today’s careers are similar. Organizations evolve, industries shift and professions change focus. The careers that emerge either flex or become obsolete.
Flexible Career Patterns
Imagine driving along a curvy country road, and around a bend, the road is blocked with a barricade and sign reading, “Road Closed.” A natural reaction is probably to search the side of the road for a detour sing and arrow. Or perhaps grab the phone to search for options from a GPS app.
A career pattern can offer options – detour signs – when a career experience is blocked or has disappeared. If the international assignment was awarded to someone else, then what equally enticing experiences are included in the career pattern that could be pursued instead for now? What learning was expected from the experience that could be obtained doing something else?
Employees may choose to change direction, or a change may choose them. When changes occur, a career pattern offers alternatives. Change may be an opportunity to redirect or rearrange the order of the planned experiences. Career patterns can be as detailed or as general as their owners – the employees – desire them to be.
The Pattern Partnership
Managers have always had a key role in career development. That role is as important today as it ever was, but the manner in which this role plays out in a career pattern is different. Managers will need to accelerate the new shift in the following ways:
Let go of control. The message that employees own their careers has been repeated often. Ownership comes with a responsibility to put forth the effort and energy to continue to grow. But ownership also builds an expectation that the individual will have some control.
Allow for flexible timelines. In today’s organization, it is folly to ask employees: “Where do you want to be in five years?” The rate of change in some industries makes predicting what roles will be available or appealing even next year an impossible task.
“Patterns are for employees to design. Just as two career journeys will not be identical, neither will two patterns be a replica of one another.”
It is up to employees to decide whether they want to plan for the next year or the next month. The savvy careerist examines options and set expectations based on “What’s now?” as well as “What’s next?” Managers and organizations need to allow that latitude.
Think experiences, not position. If careers are made up of experiences, then planning for a career is not a matter of drafting a list of potential future positions. When employees focus on the kinds of experiences they want from a career vs. the job, title, or position, they open up a wide variety of possibilities.
Replace the question, “What role do you want to pursue?” with “What experiences will result in a career that you would find rewarding and meaningful?” Do employees want to lead people, start up a new unit, manage a group project or take on an assignment outside the current country of residence? Here’s where those traditional career paths can help.
Think of them as a travelogue. Look for what fits. Study them and sear for ideas and options. There may be experiences described in a path that an employee will want to incorporate into the new career pattern.
Move from promises to purpose. The implied promises of a path – complete these steps and you will get that position – set motion some unrealistic expectations and can initiate or feed an entitlement culture. When employees identify the experiences they hope to include in their careers, the next important step is to put the experiences to the test.
Ask them to write the experiences they hope to have on flash cards and identify a purpose for each one. Ask questions like, “What will you learn or gain from the experience?” or “How will each experience prepare you for the future or for the next experience?” Patterns with purpose are enticing and will include experiences they can’t avoid.
Focus on possibilities, not predictions. Paths provided predictability even though they were never meant to. Patterns provide possibilities and options. Paths are fixed. Patterns are fluid. Careerists who create patterns have options when the change occurs.
Encourage employees to keep career patterns fresh and relevant. If an experience in the pattern is no longer enticing or important, it may be time to replace that experience with another that will provide a greater opportunity to learn. Help them consider which experiences come before others and which ones provide skill-building that can be used as they move through the pattern.
Share stories. Experience is said to be the best teacher, but even the most comprehensive career pattern can’t offer every experience. Employees learn from the career experiences of others, and a great place to start is with a story.
Share stories from successes and mistakes and ones that reveal major turning points, lessons, and inspirations. Managers should share stories that talk about a job that forced new thinking. Encourage employees to ask leaders about their career journeys. The stories they hear will reveal a wide variety of routes. Rarely is a career a straight, uninterrupted series of ladderlike steps.
Owner’s Role: the Employee
Like a kaleidoscope, the beauty of a career pattern is in the eye of the beholder. Career patterns are owned, managed and nurtured by the employee. Only the owner knows what personal professional success will look like for them. Only the owner knows how much or how little they plan to commit to achieving their success. And only the owner can make a pattern come to life.
Creating a career pattern starts with coming up with answers in three areas:
Experiences: What experiences do I want to have during my career? Who can I watch? Who can I talk to? Who has had a career I want? How can I do that?
Purpose: What will I learn or gain through each experience? How will what I learn, serve me in the future?
Plan: How will I move between the experiences? How can my experiences build? What should come first?
Paths needed managing. Patterns need to be managed, too. As Chinese philosopher, Lao Tzu’s said, “A journey of a thousand miles begins with a single step.”
Employees must decide where to begin and then look for routes to take to bridge from experiences to experience.
Here are 6 tips for managing a career pattern:
Redirect: If the hoped-for experience is not available right now or the timing is just not right, redirect to an alternative experience immediately. Don’t waste time stewing over it – find experiences that have a similar purpose.
Refine: Often something is learned from an experience that was not expected. Examine how accidental learning might refine or reshape one or more future opportunities. Patterns can be refined to fit and tailored to leverage new knowledge.
Recycle or Replace: Sometimes an experience that seemed meaningful and full of opportunities yesterday becomes less important. Recycle it. Toss it out. Replace it with an experience that is more relevant or inviting.
Refresh: Pursuing experiences that are no longer enticing results in an unproductive pattern. Patterns should be refreshed regularly to see if they still inspire commitment. Tying a pattern refresh to something easily remembered – maybe when clocks are reset for daylight savings or even a birthday – can ensure a refresh occurs.
Rearrange: Several factors influence the sequence in which experiences are pursued. The first is drive, commitment, and choices. The order in which pattern experiences happen needs to make sense for the owner. Second, careers will not happen in a vacuum. Outside forces often determine what opportunities are available and when. The savvy careerist stays in tune with what’s happening in the organization and industry. If a change or shift occurs that places an experienced front and center, it is important to not allow the opportunity to pass. Rearranging the pattern to take advantage of the timing can make all the difference.
Rejoice: Celebrating the success – the experiences that turn out to be awesome, and even the occasional stumble, the experience that teaches so much – makes the pattern a rich resource of energy and accomplishment.
The workplace landscape is changing so quickly that no sooner do we map it than our map is out of date Savvy careerists – individuals who commit to designing, pursuing and living career patterns that are their own – and managers who encourage and guide them are leading the way in this new approach to careers.
We believe learning makes dreams possible. Flame Centre provides the best and professional speakers in Asia. Our workshops include Career Development, Collaboration, Retention & Engagement.
Here are some practical tips and strategies to retain talented workers. Based on Beverly Kaye's book, Love 'Em or Lose 'Em, Flame Centre conducts employee engagement and retention workshops for managers so talents stay in the organization.
Using a Career Philosophy to build a Development Culture
Do your employees feel comfortable initiating career conversations? Are your managers able to articulate their role in supporting their staff’s career? Does your management have a common stand on supporting career development in your organization?
If your answer is ‘no’ to these questions, then chances are your organization needs a ‘Career Philosophy’.
What is a Career Philosophy?
It is a set of principles and norms that says how careers are supported and developed in your organization. It guides employees on what to expect and what can they do to further their career in the organizations. It articulates what a good manager does in supporting their staff’s development. Finally, it can serve as a unique selling proposition to recruit new talents.
Here is a list of questions to help your organization craft your own Career Philosophy:
From the organization’s perspective, why is it important to develop employees’ careers? Are there any other reasons beyond the organization’s interests?
What is the role of employees in their own career development?
What is the role of managers in their staff’s career development? What behaviours does a good manager exhibit?
What is the role of the organization in its staff’s career development? What do good responsible employers do?
What do managers do or not do to support career development?
What can individual employees do to explore their career development?
If an employee wants a promotion but is not ready to be successful in the new role, what does the manager do and say?
How do we see employees who want a role outside of the department? What should the manager and staff do?
How do we treat employees who want to explore ‘the world out there’? Do we still keep in touch with them as potential returnees?
What do we say to employees who choose to stay within their comfort zone?
What resources does the organization invest in to support the career development of the staff?
Are there specific expectations, such as 2 functions, 2 locations and 2 roles in a given time frame? Or are employees expected to change role every so often?
Is it acceptable for one to propose a slowdown of one’s career development to tend to other priorities such as health or family?
Remember defining the Career Philosophy is not just the job of HR department. Often HR spearheads and engages the rest of the management, so it is the organization’s collective agreement on, “here’s how we develop careers in this organization.”
Love to hear your thoughts on this issue. Feel free to reach me at [email protected] to share your ideas or ask any question.
How to develop, engage and retain my employees? Based on Beverly Kaye's book, Love 'Em or Lose 'Em, Flame Centre helps organizations learn the A to Z strategies of employee engagement, such as Stay Interviews, Values Conversations and Notice your Jerk Behaviours.
Keep Your Importance Cost for Employees Engaged Strategies
What is the cost of a regrettable talent loss? How much does it cost when a key employee leaves? We often never really know until we calculate the costs. To consider the importance of employee engagement strategies, we compare the cost of attrition with the cost of engagement. First, let’s consider attrition costs. Think of a particular employee and fill in the numbers.
Cost of Attrition
Item
Newspaper/internet ads to advertise for replacement _______
Search firm _______
Interview costs _______
Larger salary, sign on bonus _______
Employee’s lost productivity prior to leaving _______
Manager’s and HR’s time spent on interviewing _______
Overload on team, including overtime to get work done _______
Orientation and training time for replacement _______
Lost customers _______
Lost contracts or business _______
Lowered morale and productivity _______
Loss in business continuity across departments _______
Loss of other employees (they follow each other!) _______
Any other direct or indirect costs _______
Total estimated cost of losing one key employee _______
Are you getting the picture? Most experts agree that replacing a key employee will cost 100 or 200% of that person’s annual compensation. The more technical and highly skilled they are, the higher the attrition cost. This could easily be 400 to 500% their annual salaries.
Now that we know the cost of regrettable attrition, let’s consider the flipside. How much do the following cost:
Cost of Engagement
Item
Praise the staff for his major contribution _______
Thank the staff for his work quality _______ Listen to the staff request _______ Ask him what else is important _______ Calculate the cost of attrition _______
Total estimated cost of engaging one key employee _______
I bet the cost in engaging the employee is next to nothing. So it is obvious. This is the importance of employee engagement strategies. If you want to increase productivity and profits, a strategy is to actively engage your employees and teach your managers to engage their employees too.
About Flame Centre
We work with organisations and managers to feel confident and competent in engage and retain my employees conversations. Our work is based on Beverly Kaye’s bestselling book, “Love ‘Em or Lose ‘Em”, which has to 26 A to Z strategies of engagements. Find out more about the importance of employee engagement strategies.
Why Do Exit Interview When You Can Do a Stay Interview? What keeps talented people? What motivates people to stay, not just physically but also emotionally, so that they give their best at work? Ma…
How to develop, engage and retain my employees? Based on Beverly Kaye's book, Love 'Em or Lose 'Em, Flame Centre helps organizations learn the A to Z strategies of employee engagement, such as Stay Interviews, Values Conversations and Notice your Jerk Behaviours.
We are in the matter of structure limit in individuals and associations,Speaker on burnout prevention and stress management, and making results through organizations to deliver the best potential outcomes.
Wendy Tan is a keynote speaker on employee engagement, career development and resilience. She is the Career development workshop for employees author of "Wholeness in a Disruptive World: Pearls of Wisdom from East and West". A co-founder of Flame Centre and a certified professional speaker (CSP), Wendy has worked with many organizations across the Asia Pacific region to help them develop, engage and retain their employees.