Test Bank for Food Service Organizations A Managerial and Systems Approach 8th Edition by Gregoire
Test Bank for Food Service Organizations A Managerial and Systems Approach 8th Edition by Mary B. Gregoire
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Test Bank for Food Service Organizations A Managerial and Systems Approach 8th Edition by Gregoire
Organized around the well-proven foodservice systems model, FOOD SERVICE ORGANIZATIONS: A MANAGERIAL AND SYSTEMS APPROACH, 8/e provides detailed and current information on how managers can optimally transform human, material, facility, and operational inputs into outputs of meals, customer satisfaction, employee satisfaction, and financial accountability. Blending theory and practice, it gives foodservice managers a strong empirical base for managing operations. After thoroughly introducing the model, it presents in-depth coverage of each functional subsystem: procurement, production, distribution, service, safety, sanitation, and maintenance. Next, readers master today’s most relevant leadership, communication, decision making, HR, financial, and marketing techniques. The book concludes with a full section on system outputs, including methods for evaluating them. This edition adds new coverage of sustainability; updated information on energy management and food safety; expanded coverage of marketing and globalization; and the latest dietary guidelines.
Table of Contents:Chapter 1: Systems Approach to a Foodservice OrganizationChapter 2: Managing QualityChapter 3: The MenuChapter 4: Food Product FlowChapter 5: ProcurementChapter 6: Food ProductionChapter 7: Distribution and ServiceChapter 8: Safety, Sanitation, and MaintenanceChapter 9: Management PrinciplesChapter 10: Leadership and Organizational ChangeChapter 11: Decision Making, Communication, and BalanceChapter 12: Management of Human ResourcesChapter 13: Management of Financial ResourcesChapter 14: Marketing FoodserviceChapter 15: Meals, Satisfaction, and AccountabilityProduct Details:ISBN-13: 978-0132620819 9780132620819
ISBN-10: 0132620812Author: Mary B. GregoireMore topics:
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