I use an old version (12) of Pinnacle editing software to do all of my audio/video editing. It does everything I need it to do exactly the way I want to do it, so obviously, I don't care about upgrading. I found a feature I hadn't used before where I could adjust the audio-only output in a specific way, but then it stopped me saying I needed an activation key to do that.
Fuck.
So I searched online, couldn't find anything about it, some people talking a bit about it, but no key. I then tried to contact Pinnacle, told the chatbot to eat shit, and after having to do that twice in two weeks, my second ticket got a response telling me they didn't have it because it was old, and tried to sell me the new version after I specifically said I did not want to upgrade. I literally lead with that. I know they have the fucking key, I'm just supposed to believe the entire company purged anything to do with older versions? Like not giving me is going to inspire me to buy a whole new kit of software--that's going to do it?
Suck my dick two times.
