Operational Changes are Crucial !! Join our Global Webinar on 1st June 2016
Operational Changes are Crucial !! Join our Global Webinar on 1st June 2016
Our Global Webinar on 1st June 2016: DCCM, Real-time modification: Identifying and addressing CME ChangesÂ
DCCM is setting up a solid foundation for bringing best practices to avoid business risks.Â
You will learn:
Full breadth and depth of Genesys CME/Administrator
Capture highly proficient agent skills
Centralized administration of agent workflow at business user level
Automate and Schedule the…
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