We’ve got an important message for owners of Bugaboo Cameleon3 strollers with specific serial numbers S/N 190101115300001 to S/N 190105124800215. We like to reach out to you to provide you with a replacement rotating carry handle at no cost.
The Bugaboo Cameleon³ is compliant to all international regulatory safety standards. However, a small number of customer reports and our own follow-up testing confirm that in the case of these specific Bugaboo Cameleon3 strollers the carry handle connectors may break, presenting a falling hazard. Carry handle connectors connect the carry handle to the carrycot or seat. No injuries have been reported.
If you own a Bugaboo Cameleon³, please check if your serial number is listed on www.bugaboo.com/cameleon3carryhandle to determine if your stroller is affected. Here you also find all information how to obtain the new rotating carry handle at no cost, as well as the contact details of Bugaboo’s customer service teams in case you have any additional questions.