#bne visit

[designfictions]

Part Two: The MCI Cohort of 2014 go on their first site visit.

Adrian leads the Operations Group at BAC. His knowledge of the operations, stakeholders, experiences and systems of the Brisbane International Airport is overwhelming!

Adrian took the group to all of the main areas of the airport and discussed all of the various components, technologies, interfaces, pathways, and all of the various people, departments, organisations involved and how they intersect effectively and where and when the systems are problematic.

[designfictions]

Part One: The MCI Cohort of 2014 go on their first site visit.

First they need to sign in for special access to all of the Brisbane International Airport areas - Arrivals, Departures, Transfers, Security, Customs etc

Then experts from the Brisbane Airport Corporation (BAC) present the group with critical information that will impact their design proposals. The BAC staff are very generous with their time and expertise.

It is important to understand the dynamics of the context you will design for. Both from a client and user perspective. 

Looking out for occurrences in the system in which to intervene as interaction designers... to create a UX strategy and a UI solution that improves the experience for a particular stakeholder/s.