Webvio Technologies is hiring International BPO Executives in Kolkata. Seeking freshers & experienced both. Excellent English communication
International BPO Executive
About Webvio Technologies:
Webvio Technologies is a leading force in the BPO sector, providing world-class support and solutions to international clients. We are expanding our team and seeking enthusiastic, skilled, and dedicated International BPO jobs to manage our global customer interactions. Join us for a challenging and rewarding career opportunity!
Key Responsibilities for the Role:
This section details the day-to-day tasks, focusing on customer interaction and quality standards.
Global Customer Communication: Handle inbound/outbound calls, emails, and/or chat professionally, primarily with international customers.
Query Resolution: Efficiently and accurately resolve customer inquiries, complaints, and issues on the first contact whenever possible.
Information Management: Provide detailed and correct information about products, services, or policies as per client specifications.
Data Accuracy: Maintain meticulous records of all customer interactions and transactions in the designated Customer Relationship Management (CRM) system.
Performance: Consistently meet or exceed individual and team Key Performance Indicators (KPIs) and quality metrics.
Process Adherence: Strictly follow all company and client-mandated policies, procedures, and service level agreements (SLAs).
Required Qualifications & Skills:
Focus on the non-negotiable requirements needed to perform well in an international environment.
Communication: Excellent verbal and written proficiency in English is mandatory for interacting with global customers.
Education: Minimum [Specify Requirement, e.g., High School Diploma, 10+2, or bachelor’s degree] from a recognized institution.
Experience: [Specify if you need Freshers or Experienced, e.g., Freshers welcome, or 1-2 years of relevant BPO experience].
Technical Proficiency: Basic knowledge of computer operations, MS Office Suite, and internet navigation.
Aptitude: Strong listening skills, professional demeanor, and a customer-focused attitude.
Schedule Flexibility: Must be willing and able to work in rotational shifts, including night shifts, based on business needs (catering to international time zones).
What We Offer (Benefits):
Attract top talent by listing the perks and compensation structure.
Competitive Compensation: Attractive salary package, commensurate with industry standards and experience.
Incentives: Lucrative performance-based monthly/quarterly bonuses.
Career Growth: Clear progression path into Senior Executive, Team Leader, and Management roles.
Training: Comprehensive paid training program upon joining.
Work Environment: Professional, diverse, and supportive team environment.
APPLY NOW!
How to Apply: Interested candidates are invited to submit their updated resume to [email protected] or apply directly on our website: https://webviotechnologies.com/career/international-bpo-executive.php
Contact Information: Phone Number- +91-8016099788 Location- Unit No 302, 3rd Floor, Ecospace Business Park Block-4a, AA II, Rajarhat, Newtown, Kolkata, Chakpachuria, West Bengal 700160

















