#bryan kolstad tips

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Bryan Kolstad - Simple Boat Maintenance Tips to Keep Your Boat in Great Condition

Bryan Kolstad is a marine mechanic who has been working in the community of Portland, Maine for many years. He is dedicated to the services he provides his customers, and they trust him due to his extensive knowledge in the field. Here are some simple boat maintenance tips to keep your boat in great condition for the future.

Don’t forget to wash your boat. This is especially necessary if you’re returning from a saltwater boating trip because you don’t want the paint or finish to corrode. Even if you’ve been on a fresh water trip, you’ll want to wash the boat with soap and clean water in order to keep things for rusting or drying out due to dirt and other contaminants. Using a soft bristle brush will help you get a deeper clean.

Just like in a car, you need to change the oil in your boat after so many miles. The frequency with which you need to change your boat’s oil will depend on the make or model, but it is an important responsibility to keep up with. If you don’t want to take your boat to a dealer, you can learn how to change the oil yourself through online videos or other useful resources.

Check and clean the propeller as well. Debris can often get caught in the propeller and force the engine to work harder than it needs to. Regularly check the propeller so you can free it of fishing line, seaweed, or anything of that nature.

Bryan Kolstad understands how to keep boats running smoothly for the long-term future for all of his clients.

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Bryan Kolstad - Tips for Improving Customer Satisfaction

Bryan Kolstad is a marine mechanic who has been working in the community of Portland, Maine for two decades. He began working for himself after his education, and began taking clients in the area immediately. Operating your own business means that you need to focus on customer satisfaction. Here are some tips for self-employed professionals.

Take the time necessary to listen to the customers’ needs. Understanding the customer is the first step in creating a successful experience, and possibly continuing a fulfilling professional relationship for all parties involved. If you take the time to listen to the customer, you can figure out the necessary motivation to make a sale of your product or service.

In addition to listening to the customer, you need to know exactly what you can do for them. Have a complete understanding of the services or products you provide so that you can accurately explain what you can offer each one of the clients. Each client has different needs, which means you need to know how to adapt your focus in order to suit those needs.

Lastly, take the time to find out how you did. Customer service can only be improved if you know the ways in which to improve. Offer your customers a quick survey to take once a service has been completed. This will give your customers a chance to tell you in detail what you did that was useful, and what you did that needs to be improved for a better experience.

Bryan Kolstad is committed to his career as a self-employed marine mechanic, and he works hard for his customers.