Mar 30
The Secret Power of Listening Before Talking
Better Results by Sitting Back Than Shooting from the Hip Sometimes the best solution to a sticky situation is to listen before talking. “As a communications leader, it’s tempting to believe we can fix every issue with the right message,” says North Carolina communications strategist Michelle Vanstory. “That confidence is useful … until it becomes a blind spot.” “The frantic push to ‘do…
#Broadcasting information#Communications blind spot#Communications professional#Communications strategy#Communicator hubris#Communicators role#Crisis communication#Digital age#Effective communication#Listening before talking#Messaging#Michelle Vanstory#Power of pause#Reading the room#Strategic communications