Given the wave of new cloud-based and mobile capabilities washing over the business world, IT groups undeniably need to evolve practices to be more nimble and agile. But business leaders and users in other functional areas also need to understand that sometimes there are extremely valid reasons to wait, or at least proceed with caution, that are indeed in the best interests of "the business." Here are three ways for IT professionals to be business heroes: to exceed expectations, enhance productivity, reduce costs and still be home in time for dinner.

















