Reposted from @prettylittleombre - SETTING REALISTIC EXPECTATIONS: . It’s this simple: How you present information to a guest during your pre- consultations or in person consultations will give them a scope of what’s possible for that session. . Two IMPORTANT factors: are you educating them? Are you building excitement? . What happens when you DON’T educate in the consultation: the guest assumes you aren’t capable of delivering their goal based off of your talent, or you just want to do what you want to their hair. . Importance of excitement: You never want to shut down a guest, bring the energy to a positive space! If you build excitement into what can be achieved during that session, and speak upon what can be expected in the following sessions, your guest will know you care about their hair journey and how you can reach hair goals together! . I can’t wait to share my in-depth “Consultations That Convert©️” on my 2019 US TOUR! Ticket are 60% sold out, click the link in my bio so you can party with me! . @_saltsociety @redken @salt.hair @brazilianbondbuilder #beforeandafter#blonde#ctbalayage#cthaircolor#cthighlights#haireducation https://www.instagram.com/p/BtEG8_Ehceg/?utm_source=ig_tumblr_share&igshid=uocm6c61pvsd