This article explains the differences between customer acquisition and customer retention in Gaming. What is customer acquisition in gaming?
The gaming business revolves around the number of "active users"; the more, the merrier. Online gaming platforms rely their business on players, without whom failure is inevitable. So how do you find players for the game? Player acquisition is the answer. And even when you acquire players at a high rate, your success is not guaranteed unless you retain them. Hence player retention is also an essential requirement for the survival of the online gaming business. This article will find everything you need to know about customer acquisition and retention, plus 4 differences between them.















