People or plastic?
You know, I’m finally starting to get used to the requests for books of unknown origin. “I would like a book... no, I don’t know the name... no, I don’t know the subject... no, I don’t know the author... but I saw it on Good Morning America.”
I am still unaccustomed, however, to the occasional reference request of inconceivable motive. For example, a patron told me she wanted to order and ship food to someone via the Internet, without using the keyboard at all. She could not give me the name of the website, or name any food product she sent last time. She didn’t give me the name of a program, or the person who was receiving food. All she could tell me was the “nice young man” (my predecessor) brought up a list of food. All she had to do was point and click. When I told her she would need to type in food items to search on most websites (Walmart, Schwann’s, etc), she exclaimed “SHIT!” as loud as humanly possible. Six hours later, I called the “nice young man” who helped her the first time, and he finally bought me a vowel. She was sending food to a relative in an institution, via a state program. Now, how in the hell was I supposed to get that?