At Lakeshore Technical College's annual in-service last week, I tried the "Janitor Test" and asked their 250 team members, "What is the name of your janitor?" In a split second, they all enthusiastically shouted, "Judy!" For the first time since I've been teaching connecting, every single person in the audience knew the janitor's name. After the event, I commended Judy for her dedication and commitment to LTC, told her the story, and took a quick selfie. She said, "You made my day." I responded, "You made my day too." The point: Don't complicate business with busyness. Remember that every day leadership often starts with a name, a simple hello, or a thank you. #EveryoneCommunicatesButFewConnect #ReachOut #RespectEveryone#MoveToConnect (at Lakeshore Technical College)