Jul 13
If You Could Program a Leader Like a Robot: 7 Things Worth Installing If you could program a leader like a robot to influence and impact others, what would you install?...
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If You Could Program a Leader Like a Robot: 7 Things Worth Installing If you could program a leader like a robot to influence and impact others, what would you install?...
Why I Wrote STEADY: the Leadership Framework — And Why I'd Love Your Help Launching It
The call came in on a Tuesday afternoon. A senior executive I’d been coaching for about six months was on the line, voice cracking just a little. His board had just shifted direction for the third time that quarter. His team was looking at him like he owed them answers he didn’t have. And he said something I’ll never forget: “Doug, I don’t need to be smarter. I need to be steadier.” That…
Show the Box Top: 5 Ways Servant Leaders Create Clarity
Your team can’t assemble their best work if they’ve never seen the finished picture. Here are 5 ways servant leadership creates the clarity that turns confusion into contribution. Have you ever dumped a jigsaw puzzle out on the kitchen table? Hundreds of oddly shaped pieces scatter everywhere. Some are face-down. A few slide off the edge onto the floor. It’s chaos. And almost without thinking,…
The Sweet Spot: What Game Designers Know About Leading People
A leadership lesson hiding inside your favorite video game There’s a moment every gamer knows. You’re deep into a level, adrenaline up, and something clicks. You’re not breezing through on autopilot, but you’re not ragequitting either. You’re locked in — challenged just enough to feel alive, capable just enough to keep going. It’s the sweet spot. Game designers call it the balance of challenge.…
Beyond Empowerment: Build Real Autonomy Without Losing Accountability
“We empower our people.” You’ve heard it. You’ve probably said it. And if you’re honest, you might wonder if anyone actually knows what it means anymore. Empowerment has become the corporate equivalent of “thoughts and prayers”—a phrase we deploy when we want to sound progressive without committing to anything specific. One leader says “empowerment” and means “figure it out yourself.” Another…
The Person in the Middle: Why Middle Management Might Be the Hardest Job in Your Organization
If you’re a middle manager, you know the feeling. It’s like being the filling in a sandwich—essential to holding everything together, but often getting squeezed from both sides. You wake up to emails from your team asking for clarity on the new initiative that leadership just announced. By mid-morning, you’re in a meeting where executives are asking why implementation is taking longer than…
The Trust Deficit: Why Your 'Open Door Policy' Isn't Working (And What Elite Teams Do Instead)
You’ve told your team a hundred times: “My door is always open.” You mean it, too. You genuinely want people to come to you with problems, ideas, concerns. You’ve created Slack channels for open communication. You’ve instituted “no stupid questions” as a mantra. You’ve even moved your office closer to the team. And yet… crickets. The hard conversations still aren’t happening. The real problems…
Stop Building AI Robots When You Just Need a Smart Conversation Partner
Let’s talk about the elephant in the room: AI has become the new “must-have” for every business owner, but most of us are approaching it like we’re trying to build a spaceship when all we really need is a good bicycle. I’ve watched countless entrepreneurs burn time and money trying to create complex AI workflows, automated agents, and sophisticated systems. Meanwhile, they’re missing out on the…