If a notorious terrorist organisation who raped and murdered people praises you, you’re doing something wrong
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If a notorious terrorist organisation who raped and murdered people praises you, you’re doing something wrong
It's wild to me how American clients in my job will consistently (almost willfully) misconstrue precise and neutral wording as being somehow rude or inconsiderate.
My job requires me to answer a lot of questions for prospective clients and one thing I hear several times a month is how rude I am for answering questions with "yes" or "not at this time" or "sorry, that's not possible". I don't answer this way because I'm pissed off or looking to annoy the client, but because my job requires me to give accurate and completely unambiguous answers! If I don't take pains to remove ambiguity you would not believe how often a client will read into it to get completely wrong information!
I have never once gotten a complaint about this from non-American clients. Many of them have actually directly thanked me for being concise and knowledgeable and saving them a significant amount of time.
This country's cultural perception that workers need to bow and scrape and that anything else is rudeness is fucking toxic and needs to die quickly and painfully.