NetSuite Support Services delivers a full range of support offerings. Each option provides specific service levels and capabilities, from online case submissions to 24x7 phone support,to managed services that help minimize the gap between your optimal solution and your actual solution. NetSuite Support Services offers three levels of assistance: Basic, Premium,
and Advanced Customer Support (ACS). Each level provides specific capabilities—meeting your support needs and business goals as your organization grows and evolves.
Support Services delivers the technical help and optimization know-how required to achieve the most from your NetSuite investment and increase ROI.