May 18
Energy Ministry Launches Rapid Grievance Response System to Improve Electricity Service Delivery
Kathmandu: The Ministry of Energy, Water Resources and Irrigation has introduced a new approach to service delivery with the objective of making public grievance hearings more result-oriented. Since assuming office, Energy Minister Biraj Bhakta Shrestha has prioritized a working style focused on “listening to complaints and resolving them immediately,” making the ministry and its subordinate…
#Biraj Bhakta Shrestha#electricity supply restoration#Energy Ministry#EV charging#hotline 1151#irrigation services#Kohalpur-Surkhet transmission line#low voltage issues#Nepal electricity service#Nepal Energy Ministry#power outage complaints#public grievance handling#public service delivery#Swayambhu pole relocation#transformer repair