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While fulfilling an intent, a chatbot might need some extra information from the user, for which it might need to shift to another (coherent) intent, get the desired result, and restart executing the previous intent from where it left off. The key idea here is to maintain the state of the bot where it needs to be while switching between intents. This is called Intent Chaining in Bot Building.
While fulfilling an intent, a chatbot might need some extra information from the user, for which it might need to shift to another (coherent) intent, get the desired result, and restart executing the previous intent from where it left off. The key idea here is to maintain the state of the bot where it needs to be while switching between intents. This is called Intent Chaining in chatbot.
The first step in planning a Chatbot building platform is identifying customer needs- what they’d like to accomplish through the bot, and defining what you want your chatbot to service. When a customer interacts with a chatbot, the bot should be able to determine the correct intent from a list of utterances. The intents you identify and program into the chatbot will determine the dialog flow you need to create.
Intent chaining in chatbot building helps us make our chatbot smarter by adding a pinch of complexity so it can successfully tackle real-world use cases.
While fulfilling an intent, a chatbot building might need some extra information from the user, for which it might need to shift to another (coherent) intent, get the desired result, and restart executing the previous intent from where it left off. The key idea here is to maintain the state of the bot where it needs to be while switching between intents. This is called Intent Chaining.
The intent chaining important in the Bot building platform is to identify the purpose of users finding a particular context to the situation of time and place.
