Mar 28, 2012
iPayment
For business owners investigating iPayment, consider the following:
"The four most common complaints detailed in the BBB review include:
Fees promised during the sales presentation differ from the fees incurred after signing up for the service;
Inability to cancel contracts or merchants were misinformed on the ability to cancel contracts without cancellation fees;
Unauthorized charges on statements and money is taken out of the merchants bank account without authorization;
Lack of customer service regarding no return calls, or customer service representatives were not able to explain why unauthorized charges are present, and/or unfulfilled promises to correct the issues."
To learn more check out our full review on iPayment