"oh using a computer is just innate to young people, we don't need to teach them, they grow up with it!"
maam that twenty year old doesn't know what a file directory is and is extremely confused by the concept of something not having an app or conversely there being differences between an app and a website. they grew up using a phone, or a laptop, or a tablet. maybe a PC. however, consider that using something does not mean you understand it, especially not when tech companies do their best to hide the actual functionality behind fancy ui and apps. many many people won't even download a new browser for their phone if their current one sucks. it came like that! changing something about it would break it!
Do You Know How Many Young People Don't Know Their Phone Has Folders. With Files In Them.












