On a related note to my last post...
So, first off, I am not legally allowed or whatever to say what ISPs I work for...that is why I was like vague, anyway.
I work for an ISP, we will call it, Grand Internet Communications (I don't know if that is a real ISP) and yesterday I get an email from a customer who can't get into a completely unrelated domain name email address. So I google the domain and it says it is owned by Grand Internet*...So, I am searching my documentation and I cannot find this domain name. It is just no one we handle or provide...
And, after some more googling, I found out there was another ISP called Grand Internet Companies* we are Grand Internet Communications*, so I had to call this guy and tell him that he had contacted the wrong company about his internet...embarrassing, and again, cx couldn't understand why I couldn't help him...
*not real internet company...i think..