CCPA Targets Travel Apps for Misleading Promises and Boosts Consumer Protection
Have you ever booked a hotel online and found that the room looked nothing like the pictures? Maybe the pool was missing, or the sea view turned out to be a parking lot. If this has happened to you, you’re not alone. And now, someone is finally doing something about it.
The Central Consumer Protection Authority (CCPA), India’s top watchdog for consumer rights, is cracking down on online hotel listings that mislead customers. Platforms like MakeMyTrip, EaseMyTrip, Yatra, and Goibibo could soon be held responsible if they fail to verify the claims made by hotels listed on their websites and apps.











