#operations support system

[businessdetails]

The digital business support system (BSS) market growth is driven by shift of telecommunication companies toward comprehensive digital offering &...

[super-market-research]

The digital business support system (BSS) market growth is driven by shift of telecommunication companies toward comprehensive digital offering &...

[lindahoward-blog1]

The digital business support system (BSS) market growth is driven by shift of telecommunication companies toward comprehensive digital offering &...

[technologydynamics]

Get your MVNO’s Telecom Billing Tactics Right to Overcome Competition in 2021

Telecom industry has functioned well despite the challenges of Covid-19 pandemic. As employees and companies have become comfortable with WFH (Work From Home) model, there is a considerable rise in user subscriptions. Mobility and broadband are the most preferred services and there is a new market emerging that requires consistent and fast connectivity. Side-by-side, we are on the cusp of the launch of standalone 5G with immense network slicing capabilities. For MVNOs, it is the best time to improve telecom billing to account for large number of customers and a vast catalogue of telecom services.

Access Carrier Grade Platform to Overcome Competition

Nothing less than carrier-grade billing and provisioning software is needed to overcome competition. A cutting-edge Online Charging System (OCS) is the minimum requirement to ensure every service is accounted for and credit limits are implemented accurately.

With Telgoo5, you are able to work on the level of a full-scale MNO because our telecom billing solutions cover every scope of charging, rating, invoicing and accounting.

We let you access every report, so you have a good understanding of the market at every step. With our convergent billing system, you can perform consolidated billing and bring in more transparency in the billing process. Also, our CRM and flawless billing helps you improve customer service and support, which is vital to overcome competition-related challenges.

[telgoo5]

Telecom industry is frequently going through transitions after transitions. New services are flooding the market and forcing telcos to evolve quickly. Both billing and operation support are under great pressure.

[telgoo5]

Improve Billing and Operations Support System Functionality for Better Service

Telecom industry is frequently going through transitions after transitions. New services are flooding the market and forcing telcos to evolve quickly. Both billing and operation support are under great pressure. The scale of resource utilization for 5G and IoT services is immense. Therefore, it is crucial that telcos improve their operations support system and billing and provisioning software solutions to deliver better services to their subscribers.

Traits of the Best Billing Software in 2021

In today’s time, it is imperative that you use convergent billing solutions that are empowered by a true real-time online charging system. Such a system has the following traits that can come in really handy:

Adherence to evolving telecom billing system architecture as per 3GPP

Meeting the requirements posed by 3GPP technical specifications is paramount. A telecom operator that meets these requirements can ensure complete revenue assurance. At Telgoo5, you get a compliant telecom billing software that delivers on every front.

Powered by APIs

Most billing and provisioning software are similar but differentiated by their APIs. Telgoo5’s APIs are geared to meet the immediate and futuristic requirements. It delivers on every front including business support and operational support.

Intuitive interface for quick plan deployment

To beat the competition, not only you have to create your plans quicker but also deliver before your competitors. Telgoo5 interface is easy to use and allows you to perform every action at lightening speed.

[telgoo5]

Get your Telecom Billing Spot on to Proactively Meet Requirements

Telecom billing is slowly emerging as the most critical aspect of telecom operations in the world. Customers are knowledgeable and know exactly what they want. More importantly, they don’t want to spend a single penny more on the services that they are using than what is necessary. Almost every customer is comparing plans online and going with vendors who offer the most bang for their buck. Therefore, as a telco, you need to focus exclusively on telecom billing and meet customers’ requirements immediately.

Real-Time Billing for Revenue Assurance

Real-time billing implemented via an Online Charging System (OCS) ensures complete revenue assurance. Hence, the transparency between the customer and the operator is always maintained. Not only that, if it comes with Business and Operation Support System functionality, it becomes a one-stop solution for every problem.

A comprehensive telecom support platform such as Telgoo5 offers more visibility into what’s going on in the process. Hence, telecom operators are able to understand customers’ behavior, buying habits etc. through data analytics. As a result, they can be more proactive in meeting their expectations through better planning, hence preventing customer attrition. The best systems like Telgoo5 come with CRM, point of sale and other essential features, which make the task of a telecom entrepreneur simpler.

[telgoo5]

An Operations Support System along with business support system constitutes a major share of telecom operations. In the past, both OSS and BSS were considered to be separate paradigms; however, the line between them is collapsing very fast. The modern-day approach is about increasing efficiency, for which, it is necessary to have an overlapping of these two telecom business functions.