#shop logistics

[chikos-workshop]

US Shipping Update

(Shortened version on my bsky - Link here)

I've been a bit quiet between Silksong and trying to work through a solution to continue shipping, and I've finally made enough progress to warrant a proper enough blog post!

Some of you may have noticed that the shipping to the US on both my storefront is currently at 999 CAD (except for lettermail items). I've let some orders through at the beginning of September to test out the new shipping process, but as of now my shop is 'closed' for US customers.

Relatedly, I've also decided to skip the month-long sale on September that I usually run. I really want to avoid an influx of orders to take away focus when I need to work on finalizing ship routes to the US, and I don't want US customers to feel left out of the sale. I'll have the discount available later on this year, I'm still thinking of a good month for it.

I do not have a timeline on when shipping to the US will be available again, but it'll have to be after a good amount of orders from earlier this month arrive to their recipients without much issues. It'll give me ample time to monitor and adjust if something goes wrong (plus the smaller scale is much preferable to the potential large amount of orders during holidays).

In terms of pricing, please expect the shipping costs to increase once shipping to the US is available again. It's currently estimated to be around 20 CAD at minimum, but it'll be adjusted based on average orders to the US.

This will cover the average duties and brokerage fees paid on my end, without me having to reach out to every customer for the additional fees. This is not a fool proof way to pre-charge DDP, but I'm hoping it can cover for most of the orders I tend to get. If you're planning out a big order to the US and the actual duties is higher than what's covered by the US shipping, I will be reaching out and charging the extra cost.

If you would like a more accurate shipping cost (with duties calculated) and don't mind the wait, feel free to reach out! My DMs and my shop email is open for inquiries and custom orders, but it will take some time for me to process.

Other than that, I'll also take the opportunity to rework lettermail prices. This one you can blame on Canada Post.

Thank you for reading through, hopefully I'll have something nicer to show next shop update!

[chikos-workshop]

oh I forgot to add this into the bigger post but I also did a good overhaul of the button listings on my shopify specifically a while ago! You can now buy single design from any of the older sets instead if you want one specific character only, and there should be a small discount when you buy multiple single buttons regardless of sets/designs.

[chikos-workshop]

Hello just a few questions sorry,, Is there a difference between the Etsy stock and your Shopify stock? Just that some stock on your etsy is sold out but on your Shopify its not is all!! And does the phone number requirement still apply for non canadian/US buyers :o?

No worries at all!! I'm bad at keeping up inventory between both stores, but the product itself is the same. Beyond the specialty items where the stock is limited and I can't easily restock them like notebooks or fancy acrylic, I usually have the items in inventory if it shows up on either of my stores. If you're unsure about a design or if you want to purchase it on a specific storefront you can contact me through any soc med for clarification :o

Phone number is highly recommended for non canadian/non US orders still! I can technically ship without them, but it would make it more complicated if the package is held at customs or needs to be picked up. It varies a lot based on the country itself, so it's better to err on the safer side and get phone numbers