Been using an online grocery delivery service since the start of covid. It kind of sucks but the chronic fatigue makes it hard to get out so it's still useful just to save me the energy.
I just opened their site to add a few things to my cart for the next order so I don't forget, and after about 30 seconds their stupid fucking AI assistant icon in the corner of the screen that's been there for several years now despite my repeated complaints to their customer service department about not being able to disable it, fucking OPENED A CHAT WINDOW without my permission to say "You usually add a (local item) to your cart, but I noticed you haven't done that yet. Should I add it for you now?"
And the fucking rage that instantly flooded my entire body made me actually physically shake. I am still shaking with rage right now.
This company is clearly owned by some techbro idiot piece of shit because first they added this AI "helper" with an icon in the corner that you can't close, then for a while they were selling (and heavily pushing) chocolate bars with those fucking NFT apes on them with a recipe that had been "designed by AI" (obviously they flopped so hard that they disappeared before too long), then they started adding "AI summary" buttons in the descriptions of every food item (FOOD! ITEMS! fucking VEGETABLES!!!!), then they renamed their premium tier to "Xtra" and changed all the icons to Xs so it looks like a button to close something instead of a useful designation, then they added extra "AI assistant" buttons in other parts of the screen (making it more likely you might click on them by accident), and now they've reached the point where they're having the fucking thing send you messages without ANY input from you.
I have complained so many times about the inability to remove this bullshit from my screen and it has, of course, amounted to nothing.
I am tempted to write them and say the next time their fucking AI shit opens or sends me any text without my prompting it, I am canceling my premium membership and quitting their site entirely because despite my need to ration my energy, it might be worth going back to physically buying food at the supermarket rather than putting up with this shit. But unfortunately I'm not sure if I could follow through with that, because it IS difficult for me to get out often enough to buy food for myself, and I have no one to help me.
Maybe I should just cancel the premium membership (which mostly amounts to them waiving the delivery fees) and just only put in orders once or twice a month (which would cost less than paying the monthly fee so I can get deliveries once a week).
I'm just fucking livid. I'm so furious. It's bad enough they keep trying to get people to use this shit, it's bad enough how many people willingly do, but if they start FORCING it on me I feel like there have to be SOME kind of repercussions....
It makes me wish I were some kind of hacker or had enough internet swag to sic an army of furries on them to fuck with their site or service somehow, deliver a ransom note saying remove the AI or your company is going down, force them to give us a way to TURN IT OFF the way they keep forcing it to turn ON.
