TicketAudit for Smarter Unused Ticket Recovery
Recover Revenue from Unused Airline Tickets
Unused airline tickets often represent hidden revenue losses for travel agencies, TMCs, consolidators, and corporate travel managers. With airfares accounting for a significant portion of travel spend, even a small percentage of unclaimed or expired tickets can result in substantial financial losses.
TicketAudit is TWAI's automated platform that helps businesses identify, track, and recover value from unused airline tickets. The platform seamlessly monitors tickets across GDS, PSS, and NDC channels, giving organizations a second opportunity to recover what is rightfully theirs.
Why Unused Ticket Recovery Matters
Business travel disruptions, schedule changes, and cancellations have significantly increased the number of unused tickets in recent years. Unfortunately, many organizations still rely on manual processes to monitor these tickets, while GDS and airline systems do not always provide automatic notifications.
As a result, an estimated 5 to 10 percent of airline spend is often lost due to unused tickets.
Recovering these funds can make a significant impact on cost control and overall profitability.
Why Choose TicketAudit?
TicketAudit is designed to eliminate revenue leakage by automating the entire unused ticket management process.
Cross-GDS Ticket Monitoring
Track unused tickets across all major booking systems, including:
Amadeus
Sabre
Travelport
Custom Passenger Service Systems
Additional capabilities include:
Tracking of both ARC and BSP transactions
Daily ticket inventory refresh
Automated alerts and notifications
Pre and Post Travel Tracking
Stay informed throughout the complete ticket lifecycle with:
Automated validation of ticket usage status
Date-based reminders before ticket expiration
Support for specialty tickets, including MCOs and non-BSP or ARC tickets
Agency and Corporate Dashboards
Improve visibility and accountability with:
Real-time views of unused tickets by client or cost center
Configurable email and queue notifications
Compatibility with any mid-office or back-office system
Automated Reporting and Business Intelligence
Gain actionable insights through:
Dashboard views by airline, agency, or time period
Downloadable reports for finance and account teams
Better planning for ticket reissues and refund strategies
Business Benefits of TicketAudit
Organizations using TicketAudit can achieve:
40 to 70 percent increase in unused ticket recovery
Up to 10 percent savings in total air spend
An average of 30 minutes saved per audit cycle
100 percent GDS-independent and scalable automation
Who Can Benefit from TicketAudit?
Corporate Travel Managers
Gain complete visibility into unused ticket liabilities across the organization.
Travel Agencies and TMCs
Offer value-added services by proactively recovering unused ticket value for clients.
Consolidators
Track and manage unused ticket liabilities more effectively.
Finance and Audit Teams
Improve compliance, control costs, and maximize travel budgets.
Why Automation Matters
Manual ticket monitoring is time-consuming, prone to errors, and often results in missed recovery opportunities. TicketAudit automates the process, helping organizations:
Recover hidden revenue
Reduce manual effort
Improve operational efficiency
Strengthen financial control
Maximize the value of every airline ticket purchased
Turn Unused Tickets into Recovered Revenue
Unused tickets should never become lost revenue.
With TicketAudit for Smarter Unused Ticket Recovery, travel businesses gain the visibility, automation, and intelligence needed to identify unused tickets and recover value before they expire.
Ready to eliminate revenue leakage and optimize your travel spend?
Learn more: https://www.twai.com/Unused-Tickets-TicketAudit
Contact us: https://www.twai.com/contact-us