Harbin astronomical investigation investigation acknowledged for the first time the fish keep mistakes: want to restore as soon as possible the truth
Harbin "sky-high" fish survey team leader Ding Wei.
On February 21 from songbei district in Harbin city, Heilongjiang province, the Government informed that songbei "sky-high priced fish" special investigation group has completed the investigation of related issues, concluded that this was a serious infringement of consumer rights of bad events, revocation concerned restaurant license, to the shopkeeper and a fine of 500,000 yuan penalty decision, also started on the accountability of Heads of departments and staff procedures. Arms also early this morning in an exclusive interview with CCTV reporters Wang Yue Ding Wei, head of the investigation team. Harbin sky high priced fish that customer my boss
Bad events as a serious infringement of consumer rights
Reporter: on "price of fish" has several focal points. First of all we care about is whether the fish is dear. For consumers, Chen, ten pound 42, hotel, believed to be 14 42, which is accurate?
Leader: we send investigation teams and Chen yan, I check and find the hotel personnel, two conflicting versions. Chen was 10.4 pounds, verified the results of the survey group was 14.4 kilograms.
Reporter: there's a confirmation, for 10.4 kg was 14.4 kilograms, has a signature on the confirmation. Waiter is this confirmation in accordance with orders from consumers to sign on behalf of, and later secretly checked, this sure?
In charge: through our survey, this word was not signed by Chen himself, should the attendant checked. As to whether Chen agreed to let the waiter checked, don't have.
Reporter: and it is felt that many of the issues. Whoever wilfully?
Owner: through our access to video and on-site verification, when both sides had pushed each other.
According to check first hand for restaurant customers
Reporter: who started it?
In charge: according to our survey are also eating a man surnamed Shao at the hotel first hand.
Reporter: is this a hotel party or the consumer side?
In charge: both parties are not, he is in this to feed consumers.
Reporter: Chen said that after the police arrived on the scene, hotel staff also struck him in the head, this can be sure?
Leader: we obtain videos, hotel boss hit Chen's head of field images.
Price of 30 yuan/kg in fish, restaurant 398 Yuan/kg
Reporter: there is also a problem which concerns us, is that fish prices, 398 Yuan/kg. We can confirm whether or not price gouging issue?
In charge: through our access list and understand the purchase channels of fish, its price is around 30 yuan/kg.
Pretending to be a wild, priced at 190 Yuan purchase of counterfeit
Reporter: whether it is wild or farmed?
Charge: this verification are cultured, non-wild.
Reporter: in our interview, hotel we made the purchase list. They purchase from an aquatic stores, which the sturgeon fish price is 190 Yuan/kg, 30 yuan/kg referred to this and you have some access to them, this is fake right?
Head: we verify the purchase a counterfeit.
"Through fish" Hotel other irregularities
Reporter: you said, this hotel has a lot of irregularities, such as name, license issues, findings in this regard like?
In charge: through surveys, and Internet users a lot of attention, supported by, we had to check. Business license registration name of the restaurant is a fishing village on the North Shore, in the course of business and "wild" in two words, this was the registration of the certificate do not match.
Reporter: what does this tell you?
In charge: violation of the relevant registration and regulation, with fraud.
Reporter: there is a license issue, some said that it was out of date, this can confirm?
In charge: (hotel) restaurant license had expired, until February 4, 2016.
Reporter: he gives we purchase only 190 Yuan/kg is actually 30 yuan/kg, can you calculate price-gouging?
Leader: we think that market price, price, and that price should be regulated through the market. The price is a little high.
License revoked hotel, a fine of 500,000
Reporter: against price law?
In charge: says from a legal perspective, particularly from the perspective of the price law, there is no clearly expressed.
Reporter: as wild sturgeon fish farmed sturgeon fish to buy, which in itself is not fraud?
Reporter: this hotel, we now find so many facts, the possible punishment of an hotel?
In charge: Hotel consumer behavior, and food and beverage licenses expired and a series of violations, we will revoke its business license, and a fine of 500,000 yuan fine.
Shanghai, visitors reflect the "slaughter" is still in the verification
Reporter: in the course of this event, as well as Shanghai, Zhejiang, some tourists were also reflected in the hotel dining has been slaughtered, this verified yet?
Leader: we are also verified.
Reporter: this will have a corresponding survey results?
In charge: after this result, by reference to the relevant laws and regulations (for processing).
Reporter: there, the hotels have tour guides, taxi drivers, kickbacks, and cheat tourists. Such survey results?
Owner: through our investigation, including evidence of hotel operators, rebates of the hotel once existed to guide behavior, but Chen trip to Heilongjiang, this did not happen.
Accountability to the persons responsible for starting
"Through fish" events according to the findings of the special investigation group songbei units start accountability programs, relevant staff, in accordance with the relevant provisions and procedures seriously. Through this event, also cause reflections of the related functions.
Reporter: in the course of this event, we also referred to the police, for example, in the performance of smoke when there are local norms. You can confirm that the police have not standardized on mission?
Charge: this through our investigation that the existence of these phenomena. Because the police in the process of mediation, not forming a mediation agreement, while police in the course of language norms and smoking behaviour.
Reporter: do the police have any accountability?
In charge: in accordance with the People's Republic of China police regulations internal regulations, which belongs to the standard law enforcement, corresponding to shoulder some responsibility.
Reporter: (February) 13th, Mr Chen exposed on the network got ripped off dinner in the hotel, and there are some unpleasant conflict. On the 15th when the investigation has reached a preliminary conclusion, no offence, but after a look at where there is unreasonable, where survey results inaccurate. Findings occurred so quickly, there is a protectionist? Our own investigation, imperfect, insufficient capacity? How to understand? Harbin sky high priced fish that customer my boss
In charge: on February 9, Mr Chen to Harbin songbei wild fishing village on the North Shore dining, and shops after arguing, 13th sent up a Twitter. 14th was our first day on the job, receiving the microblog (reporting), we redeployed some full-time staff to verify the problem. According to Netizen discussion, the work we carried out was relatively timely. But because his contact information give us three – two mobile phones, a micro-letters--are not on the contact, unilaterally in this case evidence, including police forensics, information collected at the time, formed a preliminary investigation report was supposed to be a positive (response) social media, released the situation.
Interviewer: did not communicate with Chen, announced a unilateral survey results, you would imagine, would be as a means of protection put in place?
Owner: no, we want to act quickly to restore truth, released results of the first stage of the investigation, we also propose, Mr CHAN can stand up and respond to us with our investigation.
Reporter: is there any (hotel) approved inaccurate name, date expired, then why no investigations in this regard?
Charge: this is work, we have some errors.
Reporter: for investigating failures will have appropriate accountability measure?
Head: Yes, some mistakes in the work of the staff, songbei district, the District Government has to bear the relevant responsibility of songbei market authority, the district city management Bureau and Public Security Bureau some administrative accountability.
Reporter: we said no because of my fishy a pot of soup, Harbin city, just because a restaurant is not standardized management of catering enterprises or affect the image of Harbin. The event has occurred, so big a deal and you think how to reflect on every aspect?
Charge: this caused our high degree of reflection, we extrapolate, in the future, we strengthened market supervision law and regulation, create a good atmosphere ensure the safety of people on their tongues.
Reporter: on February 19, the State Council issued a notice of consolidated supervision in the tourism market, lists many matters, compare, where you think we lack?
In charge: we lack a monitoring system on some links, and needs to improve the quality of management, strengthen the Government's supervision, we also welcome the community supervision.