Minimize pain points in your patient experience with athenahealth EMR
Healthcare providers face multiple challenges on the daily in their clinical, administrative, and financial workflows, which is why managing a practice has become harder than ever. Some of these include handling the onslaught of daily administrative burdens, figuring out ways to improve patient care coordination, getting the handle of your billing tasks, and providing quality care sessions to remote patients. There are a number of EMR software systems available on the market that offer functionalities to deal with these pain points. One such software is athenahealth EMR that is neck-to-neck with comprehensive tools and features and updated to meet current industry regulations.
As the burdens related to medical practice management increase, healthcare providers today work the same number of hours but may not be able to see as many patients as possible and deliver the best quality of care. athenahealth medical software lets its users automate their daily tasks and focus on what matters the most – patient care.
This article explores how athenahealth helps medical experts minimize pain points in their practice and gives the suggestion on how you can utilize its features to take the right action. So, let’s jump right into it.
What athenahealth EMR does to minimize pain points in a practice?
Handling the onslaught of administrative work
One of the biggest challenges most medical facilities face is handling the onslaught of administrative tasks that have become a mandatory part of today’s healthcare environment. athenahealth offers a practice management system that lets users adapt to new clinical care models, new payment models, comply with Meaningful Use program, and ensure a smooth transition to ICD-10 – all this while delivering excellent patient care and keeping costs down.
Tools and services to support care coordination
Robust health recording tools and services help practices manage growth by efficiently supporting care coordination and patient engagement. athenahealth EHR offers a number of scalable and flexible tools to satisfy these needs and to manage the mounting pressures of managing and growing a healthcare facility. The aim of these functionalities is to take away the grunt work physicians often have to do, such as dealing with faxes, claims, denials, document service, authorization management, enabling them to focus on the only thing that requires their utmost attention – patient care.
Integration of front-end intelligence and back-office knowledge
Your practice’s productivity hinges largely on the integration of front-end intelligence and back-office knowledge, and users find it quite difficult to achieve. athenahealth achieves this seamlessly to enable your clinical staff to boost productivity, streamline practice operations, and focus on patient care. It provides more than just EHR or billing software and handles vital medical practice management tasks, such as claims submission, patient scheduling, and researching and implementing real-time updates to payer rules. Using this Health IT solution, users can drive improvements for all their providers in practice.
Providing quality care to remote patients
Another major pain point for medical practices is to offer quality care sessions to senior citizens or patients suffering from chronic illnesses who can’t visit a clinic. Remote healthcare technologies, such as telemedicine, allows healthcare experts to provide quality care to their patients remotely and save costs. athenahealth medical software supports vital patient care and enables you to maintain your organization’s schedule density with telehealth visits that also comply with HIPAA. athenaTelehealth offers a quality patient experience that builds on athenaNet’s already existing text messages and email communication channels. It seamlessly integrates workflows to minimize disruption for your practice.
athenahealth EHR features to avoid healthcare pain points
Here’s a list of the Athenahealth Software features, which users find the most useful for avoiding the main pain points in their practice. Here is what they chose and why:
This feature efficiently optimizes the number of patients that can be seen each day. It helps practices reduce the number of no-shows with automated appointment reminders and online patient check-in. Alongside this, the software drags the efficiency scheduling process and patient registration to spot the problem areas in slowdowns. The appointment scheduling feature immediately alerts users if it detects any inefficiencies in the process and also provides recommendations for optimal results.
Patient portal is one of the highly acclaimed features of athenahealth EHR. It lets patients request prescription refills, send secure HIPAA-compliant messages, and schedule their appointments online. Patients can also update their health information, current medications, demographic information, preferred pharmacy, and allergies. Clinical staff can request payments on outstanding balances and send appointment reminders. Any changes made by patients to their information via the portal are published into the EHR.
Reporting is another major issue faced by different healthcare setups. This EMR product offers a robust reporting module that lets its users view reports on a weekly or monthly basis. Not only this, but it also helps practices filter a significant amount of data and leverage data-driven insights. Going through the athenahealth EMR reviews, we found out that the vendor offers a workflow dashboard for the reporting tool that displays a number of key metrics of a healthcare practice’s performance. These include the information about the days in accounts receivable and collections by common reasons for the denial.
athenahealth forms a connected health network to help doctors deliver improved quality of care with shared knowledge and insights from around 160,000 providers and 100 million patients. It allows users to exchange information with more than a quarter of million points of care, including urgent cares, pharmacies, labs, specialists, and more. They can also compare their organization’s population health performance with other providers.
Healthcare providers are required to take immediate action to address the major pain points in their practice, which is what athenahealth EMR helps them with. It allows healthcare providers to take timely actions and avoid the challenges they face on a daily basis. This top-ranked software vendor provides the right tools and features to improve care and deal with major problems.
