adventures in a public library
patron: uh, yeah, excuse me?!!? i'm sitting trying to get work done? and there is a lot of noise coming from over there. it's just horribly loud!
librarian: well, if you're sitting near the door to the teen section, where we have space available for our teen patrons to hang out and socialise without disturbing other patrons, sometimes it gets noisy if they've left the door open.
patron: well they're very loud and i'm trying to get work done.
librarian: oh, i'm sorry ma'am. usually they're good about closing the door when there's a large group in there--you usually can't hear them from outside of the teen section. i can ask them to keep it down. where are you sitting?
patron: *points* right there.
librarian: that's...ma'am, that's literally IN the teen section. which is reserved for the teen patrons. after 2:30 in the afternoon, adults aren't supposed to be in there at all.
librarian: so it's after 4.
patron: *defensively* well i was here FIRST!
librarian: ma'am, i watched you walk into the library at 3:30, so I know for a fact that's not true. we have lots of study carrels around the reference area you can move to where it will be quieter.
patron: i shouldn't have to move! make them be quiet.
librarian: the whole point of having a space for teens is so that they can have somewhere they can feel safe to interact with each other. as long as they are not physically hurting each other, or those around them, they can be as loud as they want since it is their space. they are not at fault.
patron: well that's just ridiculous! where am i supposed to get my work done, then?!
librarian: anywhere else in the library! literally any other horizontal surface that is not taken up by staff equipment is available for you to use!
patron: *stalks away in a huff*
librarian: *walks over to the teen section to see what kind of "horribly loud" noise was occurring* *sees a group of five teenagers huddled around the 3D printer with the YA librarian, quietly watching the formation of a Charmander figure*
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