Samsung's Fiasco

comm 312 / Fall 2016 posts about Samsung's Galaxy Note 7 failing

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3HW1 - what i learned from the articles

1) media organizations, like the NYTimes and Al Jazeera, have recently been using Tumblr. 

2) to build brand loyalty on Tumblr, bloggers must pay and give more attention to readers in order to start meaningful conversation and posting something relatable with personal touches helps achieve that 

3) Tumblr is a microblogging website that handles 40 million posts a day. the audience is mostly college educated and around the ages of 18-24 

4) Tumblr users are offered many different post options like, simple quotes, videos, pictures, audios..etc and all of this includes the option of adding titles, captions to explain, and hashtags. 

5) Tumblr users are also offered many ways to decide when they want to post like, add to que, publish on, save as draft, publish now.. etc to help them manage timings more efficiently 

[nadracomm312-blog]

#2HW1 - one thing i have a question about from the chapter

In the section on mobility they briefly say “The web and the internet (there’s a difference, but it’s meaningless to a lot of people)...” 

this was not explained before or after this paragraph and confuses me as a reader, because it would help explain why they added it and how it would contribute to the paragraph it was mentioned in. otherwise, it should have not been mentioned. 

[nadracomm312-blog]

#1HW1 - one thing i learned from the chapter

Traditionally broadcasting has minimal interactivity with its viewers or listeners. 

viewers can chose and switch through outlets but have no control on what they receive and can barley give any feedback on this. 

however, printed media like magazines and newspapers are highly interactive because readers can choose what they see and read, but this is a slow process.

The web has been one the recent ways to make easier to interact between producers and consumers, because of the wide varieties offered online through websites and linking on materials from other websites. also, producers can see the number of people visiting their websites online through “hits” that are more accurate. 

[the-future-now-deactivated20170]

Now Samsung’s replacement Galaxy Note 7 phones are exploding

They were supposed to be safe, but over the past few dew days as many as five replacement Galaxy Note 7s exploded or caught fire — including one on a commercial airplane preparing to take off. Facing yet another PR disaster Samsung is taking a drastic measure to keep customers safe.

Follow @the-future-now

[nadracomm312-blog]

I chose this post to reblog because the article relates to my theme by talking about the recalled Note 7 devices malfunctioning again, portrays the seriousness of the issue.

[nadracomm312-blog]

#post4 #theme

I chose this theme/subject for my blog because my family members were personally effected by this issue. Also, I find that I am particulary interested in seeing how big companies handle situation like these where their reputation is effected, they sometimes lose credibility, how they handle fixing the problem, and how their PR team is run during rough times.

 Also, I chose this theme because I enjoy reading about technology issues that happen to avoid them and keep in mind worst case scenarios from the mobile devices were depend on so heavily today.

[nadracomm312-blog]

this video posted by CNN on youtube, summarizes the whole Samsung fiasco and shares that Samsung has confirmed before the first recall that the battery manufacturer was the main issue that caused the devices to over heat

this video also mentions that Samsung did not officially use the word "recall" and this shows me that they are not facing their problem and damages their reputation further

[nadracomm312-blog]

I chose this photo because it proves how dangerous and seriously this issue should be taken. many cases have been proven to have phones that look like this and worse due to batteries over heating and eventually burning.

[nadracomm312-blog]

For customers who already have Galaxy Note7 devices, we will voluntarily replace their current device with a new one over the coming weeks

Samsung Newsroom

this quote explained to me how Samsung handled and announced their recall and what they were going to do to help Galaxy Note 7 users. this was posted on Samsungs official newsroom website which acted as an announcement for all Note 7 users

[nadracomm312-blog]

How Samsung has effected public interest.

All Phone carriers have stopped selling Samsung’s Galaxy Note 7 device, and consumers have been comparing this situation or Nokia’s 2009 disaster. 

Nokia recalled millions of phone batteries at that time because they were exploding. In my opinion, These companies should be scrutinized and held accountable for all mistakes and future en devours with their production because many people are depending on mobile phones heavily and Samsung is responsible for people being effected negatively by there devices.   

[nadracomm312-blog]

Samsung Galaxy Note 7 Banned from Dubai Airports

The Samsung Note 7 has been banned from being on airlines flying from Dubai airport. 

The device has specifically been banned from airlines like: FlyDubai, Etihad Airways and Emirates Airlines. the devices are being taken away before the passenger even board. 

Later on, the General Civil Aviation Authority banned the device from being aboard airplanes, looking out for the public’s safety. This shows the seriousness of this situation and puts Samsung under the spotlight. 

[nadracomm312-blog]

Samsung Galaxy Note 7 banned from Airports

Since the Galaxy Note 7 has been catching on fire due to overheating batteries exploding, the Federal Aviation Administration has banned the device from being on planes or inside checked in luggage. 

however, Samsung has set up booths at many airports for customers to swap devices or get refunds. 

[nadracomm312-blog]

Samsung's Galaxy Note 7 disaster aftermath

Samsung lost 2 billion dollars after the Galaxy Note 7 disaster, they have recently recalled all of the devices worldwide and announced that they're not going to fix or redesign this phone.

Also, the company said they have a safe way to dispose of the devices safely. however, environmentalist groups have been questioning the company since they have not been transparent with this process believing that the damage will be severe for the environment.

[nadracomm312-blog]

Samsung's Galaxy Note 7 Fiasco

Samsung has recently been thrown into a crisis concerning the Galaxy Note 7 device, estimated at 700 pounds, because they were hoping to compete with the new Iphone 7. Users complained about batteries overheating and some catching fire and exploding. therefore, the company announced stopping sales until they fixed the issue.

Samsung recalled many phones worldwide and replaced them with phones they thought they fixed, while blaming the whole issue on battery manufacturers. however, many of the replaced phones still had the same issue. afterwards Samsung officially called off production