i will never forget in 2022 when i went to the same starbucks every day for like 4 months. and every day i ordered the same thing (grande iced matcha latte with oat milk). and every day it was the same barista and he was so rude to me every single time. and then one day i got in line and he immediately started making my matcha latte when he saw me and as i went to grab it off the counter, he stopped me and looked in my eyes and said "i'm sorry i'm such an asshole to you every day. this job sucks everyone is such a dick to me and youre the only regular who isnt so i take it out on you. and that probably wont change but im sorry anyway." and then the next time i went, he was rude as fuck to me again like nothing had ever happened. life is so strange.