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@sellersphere
Event Descriptions Expanded to Include up to 50,000 Characters
You asked and Proxibid made it happen! Sellers are no longer confined to Event Description of only 200 characters. We expanded the character count to 50,000!
Now, whether you create your event in Proxibid, Wavebid or any other third party clerking software, you can port over the entire event description into AuctionBuilder.
Updates to Invoices on Proxibid
We are excited to introduce new invoicing features! Sellers can now mark Proxibid invoices as “Paid”. All invoices marked as “Paid” will reflect this status in invoice reporting and will appear in the buyer’s MyProxibid invoice section with a “Paid” status.
The new “Invoice Review” view allows sellers to view and toggle between all of a buyer’s purchases. Simply click submit for Invoice Review. The “File Dispute” button, which is located at the bottom of Proxibid-generated invoices, allows for one-click submission of invoices for non-payment disputes.
We are excited about these updates and hope you are too! If you have questions about this new update, or if you need assistance, please contact your Account Manager.
Updates to Bidder Registration on Proxibid
We’ve made updates to the Bidder Registration Queue to make it easier than ever for Proxibid sellers to accept and decline bidders for events. This new “card” view is the first step toward adding more details about buyers so you can make more informed decisions when approving or declining bidders.
The bidder Registration Queue can still be found in the left-hand navigation of AuctionBuilder, or directly from the Event cards.
We have also updated filters. “Filter by Auction” is now a required filter:
The “Filter by Status” option now defaults to either “Accepted” or “Declined” depending upon the original selection of “accepted bidders” or “declined bidders” in the left-hand navigation. Additionally, you can now toggle the view between “Pending”, “Accepted”, “Declined”, or “In Review”.
As filters are selected, new bidders cards will appear in accordance with the filter selection:
Simplified view:
We are excited about these updates and hope you are too! If you have questions about this new update, or if you need assistance, please contact your Account Manager.
State of the Platform – Proxibid’s Year in Review
2017 was a record-breaking year for the Proxibid platform. In 2017 alone, we experienced:
Nearly $4.8B in auction inventory passed through the Proxibid platform
15.7k auction events
312M page views
2.33M total buyers registered in an auction event
January: Proxibid kicked off the year with the new addition of timed auctions from J.J. Kane Auctioneers, in addition to the already strong live auction calendar. To learn more about the success our sellers have experienced with timed auctions, visit our seller resources page. Contact your account manager to add timed auctions to your business.
February: British Medical Auctions (BMA)—one of the U.K.’s fastest growing medical equipment auction companies— joined the Proxibid platform. As Proxibid continues to expand internationally, many international sellers have joined the platform.
April: Proxibid introduced a new Chief Marketing Officer, Damon Peters.
July: We attended the National Auctioneers Association Conference and Show in Columbus, OH. The annual C&S is one of our favorite events of the year, and we had the pleasure of seeing many new and familiar faces.
August: We expanded our live streams on social media to increase reach and exposure for events on Proxibid.com. To learn more about live streaming, click here.
November: Year-End auctions brought a large volume of heavy equipment and farm machinery auctions to Proxibid’s platform. In addition, more than 5,500 items were listed for Buy Now and Make Offer in the category. Learn more.
December: Proxibid experienced double-digit growth, and the best December results on record! With a fantastic close to 2017, we’re excited to see the momentum continue into 2018.
And, we’re already off to a great start to 2018! Last week, Proxibid provided online bidding for Barrett-Jackson’s Scottsdale Auction, selling several lots online, including these top-dollar items:
Extremely Rare Circa 1939 Husky Gasoline Sign - $130,000
1956 Chevrolet Bel Air Convertible - $140,000
2014 Ferrari California Convertible - $118,000
2004 Lamborghini Gallardo - $100,000
Thanks for another great year! We’re always looking for ways to improve the platform and the services offered by our team. As your company begins its 2018 auctions and planning, your account manager is here to assist. With more than 16 years of ecommerce experience, our team is ready help you get the most out of your online auctions.
Taxonomy Updates – Commercial Truck Category
Taxonomy is one of the most important aspects of listing items on the Proxibid platform. Did you know? By appropriately categorizing an item and providing sufficient listing detail, sellers can:
Ensure an item is visible in the correct search results
Increase the readability of item descriptions and improve user experience
Make an item easier to find and buy on Proxibid.com
Our team is always thinking of ways to make taxonomy more effective and easy to use for our sellers. With these important benefits in mind, we recently updated the Commercial Trucks sub-categories to maintain consistency, relevancy, and in line with industry best practices. Sellers can now select new or revamped categories when listing an item. Here’s a list of the current classifications available in the Commercial Trucks categories, and an indication of what has changed:
Meet Your Account Manager: Pat Nguyen, Director of Account Management
If you’ve attended NAA Conference and Show, or been a Proxibid seller for a few years, chances are good you’ve met our next featured employee: Pat Nguyen. While some sellers may know Pat Nguyen as their account manager, Pat has worn several hats during his tenure at Proxibid. Pat was born in Rochester, NY, moving to Omaha 30 years ago, and attended the University of Nebraska Omaha. He joined Proxibid in 2003 as an intern, and is counted among one of Proxibid’s longest serving employees.
Pat has a wealth of experience in identifying best practices for online selling and has helped countless Proxibid customers grow their online business. In his more than fifteen years of service, Pat has worked in a variety of roles on the client services teams, including Account Management Supervisor, Director of Customer Experience, and Director of Seller Success. Today, Pat serves as the Director of Account Management and still acts as the main point of contact for several of Proxibid’s large enterprise clients.
To meet the entire account management team, click the hashtag #meetyouraccountmanager at the end of this post!
Holiday Hours
As a reminder, Proxibid will observe holiday hours to allow our team to spend time with family and friends. Happy Holidays!
Happy Holidays from Proxibid
We're wishing all of our friends, family, clients and partners a healthy and happy new year!
Holiday Hours at Proxibid
We will be observing holiday hours for the next few days to allow our team members to spend time with family and friends. Please note the following changes to our regular schedule. Happy holidays!
Meet Your Account Manager: Sarah Arnold
Sarah Arnold, originally from Folsom, California, is a veteran member of the Proxibid team. She began working at Proxibid in 2010 as a Client Services Professional before moving to the Account Management team in 2014. She currently works remotely from Colorado.
Sarah is a graduate of the University of Nebraska Omaha where she studied 3-Dimensional Art and Art History. One thing you may not know about Sarah is that she is a talented sculpture artist, with a focus on functional pieces made of plywood. She has a three-year-old Husky Lab named Belle and enjoys rock climbing and water color painting in her spare time.
The best experts in search engine optimization come together to give their predictions on what trends will be popular in 2019.
Where is SEO headed in the next two years? Learn more about the future of digital marketing with a recent blog quoting Proxibid’s Chief Marketing Officer, Damon Peters.
Have you followed us on LinkedIn yet? Don’t miss updates on company news, exciting auctions, and more.
Meet your Account Manager: Lindsay Holding
Lindsay Holding joined the Proxibid team in December 2016 from LinkedIn, where she worked for 9 years in several different focus areas, including risk management, customer support, product testing, training, and account management. She is a graduate of Bellevue University with a Bachelor of Science in Business.
When Lindsay is not at work, she enjoys boating on the Missouri River or Lake of the Ozarks. In fact, she met her husband, Brad, while boating. She also likes cooking, reading biographies, and traveling. She has been to three continents so far, and is looking forward to checking more places off her bucket list. She and her husband have two dogs – a Chihuahua named Gordy and Chiweenie named Eleanor. Something you may not know about Lindsay is that she was figure skater for many years and competed for about 8 years when she was a child.
Meet Your Account Manager: Lisa Rosenbaum
Lisa Rosenbaum is originally from Norfolk, Nebraska, and has been a member of the Proxibid team for ten years. She has worked in several capacities, including customer support, software training manager, logistics, and account manager. She attended Wayne State College and the University of Nebraska Lincoln.
Lisa is a fan of hockey and football – repping Husker football, the Omaha Lancers, and University of Nebraska Omaha hockey. She also likes the great outdoors. You can find Lisa camping, hiking, kayaking and looking for her next adventure. When she’s not in the office, she often takes her dog, Lucky, on walks and to the dog park. A little-known fact about Lisa is that she has been a certified scuba diver since she was 12.
What You Need to Know About Live Streaming
If you’ve been on social media lately, you’ve seen the surge of live video. Virtually every social media platform has integrated live stream capabilities, and businesses increasingly taking advantage of the ability to reach their audience in a new and interactive way. In fact, Proxibid streams from Facebook and YouTube often to broadcast auctions and provide brand content to our users.
Why should you be using live video for your business?
Facebook reports that users spend 3X more time watching live videos than traditional videos (Source). Several studies report that live video is the highest performing content on average of all social media posts.
This new video form isn’t going away. In fact, 50% of marketers included live video creation into their plans for 2016 (Source).
There’s a huge opportunity for brands and businesses to capture the attention of new and returning users.
How can your business use live streaming?
Build Your Brand: Help your buyers put a name to the face. Let your audience see the people and processes behind the auction. This can be especially helpful for potential buyers who have not yet made a purchase with your business. Seeing the auctioneer or company representatives in action can help build trust between buyer and seller.
Preview Your Auction: Especially if your auction will be online only, you can preview auction items via live video on social media. Walk around the auction yard, show your audience multiple views of interesting items. Talk about the provenance of important items, or highlight information provided by the consignor.
Simulcast your Auction: There’s no denying the excitement of a live auction, and many people are interested in simply seeing auction content. During a live auction, stream part or the entirety of the auction. Perhaps a buyer forgot your auction was today, and the video is a reminder. Maybe a user shares the video with their audience, giving your event more exposure. Whatever the outcome, broadcasting your auctions has great results for brand equity and transparency.
Want to get started using live streaming? Here’s a few things to consider:
Equipment: All you need is a connected device, like a smartphone or tablet to start streaming. If you are live streaming to a business page, you may want to consider the Facebook Page Managers app, or similar, for other social networks. While more sophisticated technology exists for professional broadcasters, your mobile device is more than sufficient to get started.
Test, test, and test again: Before you go live, test your connection and device. Be sure to practice, and you can even tape one of your practice runs, in case the live video doesn’t work, and post it as a traditional video.
Latency: If you’re live streaming your auctions on social media, the stream will be delayed 30 seconds or more. We’ve found the most effective way to tackle this issue is to put a disclaimer in the video’s post. For example, “this video may be delayed, and is not intended for live bidding.” In addition, direct your users to your auction on Proxibid, where the live application has very little latency to ensure bids are received quickly in real-live time.
Did you know?
Proxibid offers live video and audio on Proxibid.com during your auctions. Inside the live bidding app, users can see and hear the auctioneer in real time with a simple camera and microphone setup. We’ve found buyers love the live video features when they can’t attend the auction in person.
For auctions with a Proxibid logistics agent on site, our team will take care of the details in getting video and audio on Proxibid.com. If a member of your team will be running the Proxibid live bidding application during your auction, contact your account manager for more information about enabling live video.
Meet Your Account Manager: Kyle O’Connor
Kyle O’Connor has worked at Proxibid for more than 11 years, starting in Customer Support, and working as both a remote and traveling logistics agent before joining the account management team. Before Proxibid, Kyle worked at First National Bank as a merchant solutions sales representative. He studied Business Management at the University of Nebraska Omaha, and is originally from North Platte, Nebraska.
Kyle is a big sports fan and his favorite teams include the Houston Astros and Nebraska Cornhuskers. Continuing his love for sports, Kyle even did a stint as an amateur boxer. He also enjoys watching and learning about poker – citing his favorite book as Super System, a book about poker strategy. Kyle and his wife, Emily, have two children – Olivia (4) and Jones (2).
Taxonomy: Updates to Collector Car Category
Our team is always thinking of ways to make taxonomy more effective and easy to use for our sellers. Did you know? By appropriately categorizing an item and providing sufficient listing detail, sellers can:
Ensure an item is visible in the correct search results
Increase the readability of item descriptions and improve user experience
Make an item easier to find and buy on Proxibid.com
With these important benefits in mind, we recently updated the Collector Car sub-categories to maintain consistency and relevancy. Sellers can now select the most appropriate category when listing an item. Here’s a list of the current classifications available in the Collector Car categories, and an indication of what has changed: