THE AUDIENCE IS IN THE TAGS
We know people aren’t only using search engines to discover content and products. They are searching in apps, blogs, vlogs and obviously on social. A recent GWI study showed 36% of 16-24 year olds use social media for product research. Emarketer has also recently pointed out that social is playing a somewhat larger role in product research and information-gathering than before.
Tumblr has some case studies on how to use these trends to generate product or messaging awareness on the platform.
So how do we ensure the content we create or the content we advise on meets the needs of both the brand and the intended viewer? Simply speaking, when we think of social content, we first think of communities. Communities that comprise of the people who will see, and most importantly, share your content.
Like any polite conversation, we listen first before we join in. When we do join, it’s to offer value through unique, engaging content we’re confident they’ll love. Content that tells the brand story.
The communities are in the tags
Even without using social listening tools, you can identify communities by looking at tags.
For example, the above post from Mensweardog, one of the more unique influencers on the planet.
Let’s go through the tags. The broad community tags first: #Dog. An animal only rivalled by cats in popularity on the internet. Then #fashion. A huge community on Tumblr, same as #style. #menswear - not as big as #fashion, but still significant. Now we get to the Niche tags. Niche tags here #Shiba, #Dapper, #bowtie. And a unique tag here too #thedogfather.
While the unique tag could start a new conversation, it’s the broad and niche tags that get it seen in the first place. The broad and niche tags represent communities that could share the content. We always aim for at least three relevant communities. The quality and the uniqueness of the content is what will drive the engagement once you reach the community.
You may think: hang on, this is a dog. An animal second only in popularity to cats on the internet. Way ahead of baby squirrels or otters that look like Benedict Cumberbatch. To boot, it’s an incredibly handsome, well-dressed dog. Of course it’s a popular post.
So let’s look at another popular post from our partner Discover Great Britain.
Their goal was to create awareness of the locations and experiences that were hidden on their website.
It’s post introducing Hever castle that appeared shortly after they launched their Tumblr. The communities they reached can be seen in the tags again.
#landscape is massive, so is #travel and #britain. #history is bigger than you think. And everyone loves a #GIF. Niche tags. #castle and then #tudors, #henry viii, #ann boylen. This tagging strategy gave the content the best chance of being picked up by a relevant community. And it was. Every piece of content for this Tumblr had a clear goal and an audience in mind.
Finding the right audience
Assuming that the relevant communities are right for your brand, how do we find which tags to use? There are several ways.
The simplest is through social listing tools, like Union Metrics or Crimson Hexagon. This can tell you tag and therefore conversation volumes quickly, and the associated tags.
By searching for #britain, or #castle, you would discover that #landscape is frequently used too.
If you don’t have access tons social listening tools, there are other methods:
The Tumblr explore page. You can see trending content, with or without searching
Union Metrics blog. A great resource for all matters relating to social content trends
Thefandometrics. For tracking fandoms on Tumblr
For the main community tags and popular content by vertical, visit our popular content blog
Making content that engages with that audience
Now you know how to reach the communities, so how do you make that unique content they’ll want to share?
A search will start to reveal patterns. For example: if you searched for food, you may find a few trends, like creative food/food art, food cinemagraphs, or quick/lifehack recipe GIFs.
For brainstorming ideas, you can apply trends from other big conversations/communities. Concepts that work are at the intersection of brand story and the relevant conversation.
For Amazon’s 2nd series of Mr Robot, we learnt a huge amount through content analysis. Both Rami Malek the actor and his screen alter ego Eliot Alderson are popular. So is Christian Slater. Fans of the show make and love fan art. The show’s quotes are popular. GIF sets summarising key moments from an episode will appear shortly after a new episode.
These patterns that informed the content themes. Once we knew what content could work, we set about making it. We used the most innovative content creators we knew.
We used amazing creators to ensure we made the unique and original content that would add the value we wanted. And we added a few remixed items from our in-house influencer/Tumblr artist.
The results are in the notes. Lots of views, and importantly, lots of liking and sharing.
To summarize, here are our top tips for making social content
Every piece of content should have at least 3 reasons why someone would share it
Mix popular and niche tags
Experiment with different upload times. We didn’t cover that in much detail, but some communities can be active at different times. Scheduling posts for 5-6pm can be helpful as this covers European, North and South American time zones.