A Virtual Workforce for your Business
The Virtual Works provides Operational Support to Small and Medium Size Businesses. We are a Virtual Operations Team and Consultancy.
We are the perfect partner for Small to Medium Sized Companies who are looking to expand their Customer Operations Team or even just set one up.
Our team can establish or maintain your Businesses Customer Service requirements using Cloud Technologies.
We can construct or maintain your CRM, Customer Database and Cloud Systems.
We can manage your front line with our VIrtual Workforce, without the need or burden of having to recruit yourself or having to rely on an inexperienced workforce just to keep costs low.
Now is the time to think Virtual. The technology is in place and there is no need to take on lengthy contracts or maintain huge office space. We recognise that particularly in the current financial climate, Small Businesses need a more flexible, headache free and cost effective tailored solution.
Our current clients have made the wise choice of engaging with us already and are seeing the benefits associated with our Solutions.
At The Virtual Works, we are dedicated to providing our and your clients with tailor made solutions which would exceed your expectations for an outsourcing customer operations specialist.
Our people have over 30 years combined experience within Customer Relationship Management, Cloud/New Technology Implementation, Account Management,, and the Virtual Contact Centre industry.
Our combined skill sets make us a stronger proposition than an Individual Remote or Virtual Worker. We have and do manage the Customer Operation Departments for well known and less well known brands across various verticals. We become a part of your team and to the outside world, we are your team.
Mail Order, Software, Procurement, Mobile Technicians/Engineers, Telecoms, Technology, Energy/Utility and Finance. Start Ups, Businesses - Small or Medium. Whatever stage you are at, let us help you with your growth, whilst you keep the risk and overheads low.
We don’t just throw someone on the end of a telephone line. We offer Experienced Account Management, We Qualify your incoming customer enquires, We Maintain your Projects, We can Organise Your Mobile Workforce. Tell us what you are missing and We will make it happen.
We are not an agency that provides workers. We are an established non-geographical team of experienced people with expertise spread all over the UK. We are Virtual Project Managers and this is what we do.
We would welcome the opportunity to demonstrate how we can improve your customer operations at a level you feel comfortable with and without unreasonable commitments.
Please call us for an informal chat about your business requirements. Throw your questions and concerns at us. Let us discuss with you, how we can add value to your business.