Nightly Confession:
I am a 911 Dispatcher. Last night, I took a call and a girl said her mother has been shot. As I was trying to get her address, 5 more shots were fired in the background. I gave the daughter instructions on how to control the bleeding. I don’t know if the mom is still alive. I hope she is.
A few hours later, I got a call from a screaming mother saying her son overdosed. She gave me the address. I started giving her instructions on how to do CPR and she said someone else had started it. Then she tells me she gave me the wrong address. It was Place instead of Lane. So I have this screaming mother on the phone asking me where the ambulance is because she gave the wrong address and they had to turn around. Eventually responders got their, but I still don’t know if the guy is alive or not.
It was probably the hardest shift I’ve had so far. There were several other calls that happened too. Those were just two I answered myself. 911 calltakers and dispatchers are the FIRST, first responders.