"If no other impairments are included in the [disability] sign then there's a subliminal message that if it's all right for wheelchair users then everyone else can just struggle along - and that's massively unhelpful.
"We recently introduced a symbol which indicates that assistance is available, to be used at a reception desk or similar. It's meant for people who need guidance, so perhaps people with sight or cognitive difficulties. It's a picture of one person holding the hand of another."
Caroline Cardus for BBC

















