Jul 14, 2025
Why AI Observability Is a Must in Modern IT Operations
With AI taking over IT tasks like incident detection and resolution, trust in AI decisions is crucial. But most teams operate without knowing how AI makes those decisions. The result? Blind spots, SLA failures, and compliance risk.
This post explores: ✔️ The concept of “glass-box AI” ✔️ Tools for real-time model tracing ✔️ How top companies avoid AI service failures
📖 Full blog here 👉 https://mjbtech.com/blog_pages/From-Black-Box-to-Glass-Box-Why-AI-Observability-Is-the-Cornerstone-of-Reliable-ITSM.html