AI in Recruitment: What Should Be Automated and What Should Stay Human?
Artificial Intelligence is revolutionizing recruitment processes.
From screening of resumes and scheduling of interviews to candidate communication and recruiting analytics, AI may help cut back on repetitive activities and allow for quicker movement of the hiring team.
However, is it worth automating the whole recruiting process?
The right way to do it would be:
Automate the process. Keep the crucial decision-making human.
🤖 The Cases Where AI Can Be Helpful
AI is particularly helpful when it comes to repetitive and structured recruiting activities.
📄 Job Description Writing
AI may draft job descriptions, help make them more clear, find the missing requirements, and adjust their content to different hiring platforms.
AI may extract skills, qualifications, and experience of candidates from numerous resumes and classify candidates based on predefined criteria.
Human analysis should remain an integral part of screening.
AI may synchronize schedules, send out invitations, reschedule interviews, and decrease administrative load.
💬 Communication With Candidates
AI may answer standard questions related to application status, interview schedule, documentation etc.
Sensitive and complicated conversation should be handled by humans.
AI may transcribe interviews and summarize the key discussion points, eliminating the need for manual note-taking.
What Should Remain Human?
Some recruiting processes require context, empathy, and judgment.
Hiring decisions must ultimately be made by humans.
Job interviews involve human interaction.
Assessing potentials involves considering experiences which do not show on a CV.
Situations require empathy and discretion.
The candidate is more than a bunch of keywords.
⚠️ The Danger of Over-Automation
Automated process is not an objective process.
Any AI system relies on its training, design, and evaluation criteria. An inappropriate AI system can amplify any pre-existing issues.
Principles of responsible AI recruiting include:
Human supervision
Explicit criteria for evaluation
Privacy protection
Testing
Transparency
Monitoring for bias
Responsibility
Automation does not mean irresponsibility.
The future of recruiting is unlikely to be about humans versus AI.
It is much more probable that it will be about:
AI → Processing, automation, efficiency
Humans → Judgment, context, relationships, responsibility
It does not mean elimination of recruiters.
It means removal of unnecessary bureaucratic processes for recruiters to concentrate on candidates.
To learn more about AI, automation, Internet of Things and other interconnected technologies visit Aperture Venture Studio.
Recruitment processes can be made faster and more efficient using AI.
However, the most intelligent course of action is not to completely automate the process.
Automate the process, but keep the decision making human.