I read 'Splitting the Difference' in two days and want to say THANK YOU. I know this will sound odd but after I finished the last page of your book, I went to check my emails and the very first message I opened said 'I'll be there.' It was from an intern that I was interviewing, but still, it gave me chills. Then the very next day, I went to a local watering hole, opened the menu and staring me in the face was a Cubano. A Cubano at a local beer bar. I had to order it. Then, a few days later I was on the phone with a very nice man who was helping me resolve computer issues and at the end of the conversation, I asked for his name and, naturally, it was Alberto. I am probably just reading into all of this but..it was so beautiful that I had to share with you!
— Lori, New York