Nike’s use of Social Media
Nike has a visibly strong presence on Facebook (See: Nike’s Facebook), with a whopping 26.9 million ‘likes’ on its main corporate account. Besides the main account, it has several sub-accounts that cater to a particular category of the brand, such as NikeWoman (Women’s apparel and shoes), NikeCourt (Tennis), Nike Skateboarding, etc. Each account easily boasts at least a million ‘likes’. The look and feel of the pages of the different accounts are consistent. They comprise of videos that share stories of great athletes, accompanied by “inspirational” captions.
“The only person that’s going to have power over me, is me.”
“The court is calling. Always answer.”
Their brand slogan “Just Do It.” is echoed, implicitly and explicitly, over and over through its posts, thus conveying a consistent brand story and image.
From Nike’s Facebook profile, it is evident that the company emphasizes on the use of social media marketing, and is doing a fantastic job at it. A look at the various accounts shows that they have been fairly active, their latest updates being early this month.
However, for the purpose of this assignment and my subsequent analysis, I would focus on Nike’s main corporate account. The last post was dated 1st September this year, and there has been minimal activity since then. The months of June, July and August seem to be the most active in posts. There were 6 posts in June, 7 posts in July, peaking in August with 15 posts. Every other month only sees around 2 to 3 posts each month. A likely reason for the spike in the number of posts towards August could be due to the 2016 Rio Olympics; Nike featured several Olympic athletes, such as Simon Biles and Shelly-Ann Fraser-Pryce, in its videos.
Pertaining to the Facebook page, Nike uses a lot of visuals in the form of videos. The captions are kept short and succinct; this allows the videos to fill the audience’s visual field, greater grasping the audience’s attention. There is a use of “conversational voice”, with the use of contractions and simple, short sentences. I believe the way it crafts its posts is to cater to its target audience, them being mainly young athletes. The attention span of the younger crowd is relatively short, and visual aids appeal more compared to wordy posts. Nike is also fond of including quotes in its captions, which are often the words spoken by the people featured in its videos. It increases the emotional appeal of the message because it is as if the characters in the videos are speaking to the audience.
Comparing Nike’s Facebook account to Adidas (See: Adidas’ Facebook), a close competitor in the sports apparel industry, they are very similar in that they mainly cosist of compelling visuals and videos.
I would say, though, that Nike has a stronger ability in its branding on Facebook as there is strong consistency in expressing its brand story and essence of the company (“Just Do It”) through its Facebook posts. Adidas, on the other hand, has a congruent image on Facebook, but its Facebook posts speak nothing of its slogan (“Impossible is nothing”), and does not convey a consistent message.