#bank technology

[reportwire]

M&T's plan to use in-house data rather than cookies in messaging

M&T’s plan to use in-house data rather than cookies in messaging

M&T Bank is focusing on first-party data as a way to personalize the interactions it has with its customers. “A lot has been written about the ‘death of the cookie,’ ” said Chris O’Brien, vice president of marketing technology strategy at the Buffalo, New York, bank. “How do we get good at leveraging first-party data and using that within digital-media strategies, rather than relying on more…

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[reportwire]

Why fintechs are blocking transactions from other fintechs

Why fintechs are blocking transactions from other fintechs

When Jeff Csicsek recently tried to buy some stock on his trading app, Robinhood, he received an unexpected error message: “This account is currently not supported.” That was a reference to his checking account at LendingClub Bank that he was going to use to pay for the share purchase. “I felt frustrated,” said Csicsek, a Queens, New York, high school teacher. “I couldn’t understand why Robinhood…

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[reportwire]

Redwood joins small club of credit unions issuing virtual cards

Redwood joins small club of credit unions issuing virtual cards

As part of its strategy for an “all-around digital experience” for members, Redwood Credit Union in Santa Rosa, California, is letting members receive digital replacement cards through its mobile banking app. The $7.2 billion-asset credit union originally began working toward digital issuance of debit and credit cards in February of last year. Redwood accelerated its card replacement initiative…

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[reportwire]

Countering SEC chair's claim that stablecoins are 'poker chips'

Countering SEC chair's claim that stablecoins are 'poker chips'

Countering SEC chair's claim that stablecoins are 'poker chips' Source link

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[reportwire]

JPMorgan executive on how payments are 'eating the world'

JPMorgan executive on how payments are ‘eating the world’

Every business is a payments business. That’s the premise under which Jeremy Balkin, global head of innovation and corporate development at J.P. Morgan Payments, operates. It means that any merchant is reliant on the ability to send and receive money quickly and safely, a concept that Balkin says is at the root of such innovations as cars becoming payment vehicles. Balkin joined JPMorgan Chase in…

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[reportwire]

The Best Banks to Work For — under $3 billion of assets

The Best Banks to Work For — under $3 billion of assets

The Best Banks to Work For with under $3 billion of assets often have to do more with less, compared with their larger competitors. That can put a lot of extra stress and pressure on employees, especially amid all the disruption caused by the COVID-19 pandemic. The banks in this size category highlighted efforts to maintain personal connections and workplace culture during a time when a return to…

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[reportwire]

Branch, call center use is growing alongside digital banking: study

Branch, call center use is growing alongside digital banking: study

The future of bank branches was uncertain even before the global pandemic came along and drove consumers to use online and mobile banking more. But recent research is telling bank executives that their customers not only find human interaction — quite often at a branch — important, but also less confusing and easier in some cases than having questions addressed online. Research from Cornerstone…

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