Tips to Troubleshoot Bluetooth Connectivity Problem of Windows 8.1 OS
If you have recently upgraded you Windows 8 PC with Windows 8.1 OS, then there may be a chance to encounter with Bluetooth connectivity problem. In such situation users cannot establish active Bluetooth connection with their already paired devices. ‘Connection Failed Message’ or ‘Cannot find the Device Message’ are the common messages that appear then.
This article will help to troubleshoot the connectivity problem of Bluetooth devices with your latest Windows 8.1.
If the paired Bluetooth device is not showing in the PC or tablet then this error occurs due to connection error of Bluetooth keyboard, mouse or headphones. In this situation an error message will flash on the computer screen, verifying the status of the Bluetooth devices by using Device Manager Application.
If this feature is ‘Disabled’, make it ‘Enable’ for further steps:-
1.Run the hardware and troubleshoot the device: - The built-in hardware troubleshooter of the PC can scan the connection problem such as whether hardware is properly installed or not and new devices are properly configured or not. For this-
Press the ‘Windows+W’ key >> in the Search Box ‘Type Troubleshooter’ >> Hit ‘Enter’>>Click on ‘Hardware and Sound’>> Now click ‘Run the Hardware and device troubleshooter’.
2. To check whether the related services have been started and are running smoothly in your system or not-
Press Windows key + R>> type Services.msc. On command prompt>>Right click on Bluetooth Support Service >> Restart your System.
Now Right click on Bluetooth Support Service >> select Properties >> now to ensure startup type select ‘Automatic’.
3. Verify whether the settings of Bluetooth speaker are enabled or not, if not then make them enable by using following steps:-
Press Win+X key >> select Control Panel>>select Devices and Printers.
In Devices and Printers find the Bluetooth speaker device and right click on that device>> Click on Properties>> switch to Services tab.
From this list select ‘Hands free Telephony Gateway’, ‘Audio Sink’ and ‘Remote Control’ >>click on Apply.
4.To update Bluetooth device driver use the Device Manager.
Press Win+R>> Type ‘devmgmt.msc’ on the command prompt to open the Device Manager>> Expand Bluetooth option
Now Click on Properties>> click on Driver tab>>Click Update Drivers button
Now click on OK tab to complete the process.
These tips may help you to troubleshoot Bluetooth connectivity problems. The Bluetooth service of any PC requires association and discovery of remote Bluetooth devices and by stopping or disabling this service mistakenly may cause the connection problem of installed Bluetooth devices. Therefore, it is necessary that all properties of Bluetooth services and its related devices should be enabled. After troubleshoot the connection problem of your system you can easily share files and folders with Windows 8.1 OS.
If performing these step on your own seem to be too much or for some reason they are not doing the trick, calling PC / laptop optimization experts to do that for you is the only thing that remains.
