Premiere Mechanical is transitioning from being an independent Rheem dealer to a Customer Care dealer for American Standard. We carefully considered our options and decided to switch to American Standard because it is a quality product and a good value. Their furnaces and air conditioners are both highly ranked in customer satisfaction and reliability by Consumer Reports.
We have been loyal to the Rheem brand for more than 20 years and we still stand by it as a quality product; however, our supplier has decided to close its Fort Wayne branch. With this being the only Rheem supplier in our area it affects how readily available equipment and parts are to us and our customers. Although other options were available, we feel changing suppliers is our best option for continuing to provide the best customer service.
If you currently have Rheem equipment we will still honor any warranties that you have and we will honor any outstanding estimates. If we cannot get the Rheem equipment we quoted we will provide you with a comparable American Standard product.
Our American Standard supplier has given us the tools and resources to make this transition as seamless as possible and we do not foresee any interruption in our ability to provide our customers with personal attention and exceptional service.
American Standard is part of the Ingersoll Rand family which also includes TRANE. For more information on American Standard and their products, check out their website:
http://www.americanstandardair.com/pages/index.aspx